Service Lane Manager
Posted on Oct 6, 2024 by Berman Chrysler Dodge Jeep Ram
Oak Lawn, IL
Admin & Secretarial
Immediate Start
Annual Salary
Full-Time
Job Description
As a Service Lane Manager you will be responsible for assisting with training, motivating, counseling and monitoring the performance of the service department staff. In addition, you will be responsible for writing up repair orders, maintaining at or an above average CSI score and follow-up with guest issues or concerns to ensure customer satisfaction.
Job Title: Service Lane Manager
Schedule: Full Time (Monday-Saturday; 2 days off)
Pay: $100,000++ (Commission Role - GP on ROs, CSI & Total Shop GP)
Company Benefits
Competitive PTO Policy - Earn 2 weeks within your first year of employment!
Multiple Low-Cost Medical Insurance Options!! As low as $43/week + FREE TelaHealth!
Low-Cost Dental, Vision & Life Insurance Options
Short Term & Long Term Disability
Fully PAID Training
401K
Automotive Service & Sales Discounts
Outlined Career Path and Opportunities for Advancement!
Job Responsibilities
Interact with customers to assess vehicle issues and gather necessary information for repair orders
Write accurate repair orders, detailing customer concerns, vehicle symptoms, diagnostic findings, recommended repairs, parts needed, and labor estimates
Coordinate service drive activities by monitoring work progress, and ensuring timely completion of repairs
Communicate with customers throughout the repair process to provide updates on service progress, estimated completion times, and any additional service recommendations
Assist in hiring and training of new employees within the service department, including service advisors, technicians, and porters
As a Service Lane Manager you will be responsible for assisting with training, motivating, counseling and monitoring the performance of the service department staff. In addition, you will be responsible for writing up repair orders, maintaining at or an above average CSI score and follow-up with guest issues or concerns to ensure customer satisfaction.
Job Title: Service Lane Manager
Schedule: Full Time (Monday-Saturday; 2 days off)
Pay: $100,000++ (Commission Role - GP on ROs, CSI & Total Shop GP)
Company Benefits
Competitive PTO Policy - Earn 2 weeks within your first year of employment!
Multiple Low-Cost Medical Insurance Options!! As low as $43/week + FREE TelaHealth!
Low-Cost Dental, Vision & Life Insurance Options
Short Term & Long Term Disability
Fully PAID Training
401K
Automotive Service & Sales Discounts
Outlined Career Path and Opportunities for Advancement!
Job Responsibilities
Interact with customers to assess vehicle issues and gather necessary information for repair orders
Write accurate repair orders, detailing customer concerns, vehicle symptoms, diagnostic findings, recommended repairs, parts needed, and labor estimates
Coordinate service drive activities by monitoring work progress, and ensuring timely completion of repairs
Communicate with customers throughout the repair process to provide updates on service progress, estimated completion times, and any additional service recommendations
Assist in hiring and training of new employees within the service department, including service advisors, technicians, and porters
Reference: 203407813
https://jobs.careeraddict.com/post/95836906
Service Lane Manager
Posted on Oct 6, 2024 by Berman Chrysler Dodge Jeep Ram
Oak Lawn, IL
Admin & Secretarial
Immediate Start
Annual Salary
Full-Time
Job Description
As a Service Lane Manager you will be responsible for assisting with training, motivating, counseling and monitoring the performance of the service department staff. In addition, you will be responsible for writing up repair orders, maintaining at or an above average CSI score and follow-up with guest issues or concerns to ensure customer satisfaction.
Job Title: Service Lane Manager
Schedule: Full Time (Monday-Saturday; 2 days off)
Pay: $100,000++ (Commission Role - GP on ROs, CSI & Total Shop GP)
Company Benefits
Competitive PTO Policy - Earn 2 weeks within your first year of employment!
Multiple Low-Cost Medical Insurance Options!! As low as $43/week + FREE TelaHealth!
Low-Cost Dental, Vision & Life Insurance Options
Short Term & Long Term Disability
Fully PAID Training
401K
Automotive Service & Sales Discounts
Outlined Career Path and Opportunities for Advancement!
Job Responsibilities
Interact with customers to assess vehicle issues and gather necessary information for repair orders
Write accurate repair orders, detailing customer concerns, vehicle symptoms, diagnostic findings, recommended repairs, parts needed, and labor estimates
Coordinate service drive activities by monitoring work progress, and ensuring timely completion of repairs
Communicate with customers throughout the repair process to provide updates on service progress, estimated completion times, and any additional service recommendations
Assist in hiring and training of new employees within the service department, including service advisors, technicians, and porters
As a Service Lane Manager you will be responsible for assisting with training, motivating, counseling and monitoring the performance of the service department staff. In addition, you will be responsible for writing up repair orders, maintaining at or an above average CSI score and follow-up with guest issues or concerns to ensure customer satisfaction.
Job Title: Service Lane Manager
Schedule: Full Time (Monday-Saturday; 2 days off)
Pay: $100,000++ (Commission Role - GP on ROs, CSI & Total Shop GP)
Company Benefits
Competitive PTO Policy - Earn 2 weeks within your first year of employment!
Multiple Low-Cost Medical Insurance Options!! As low as $43/week + FREE TelaHealth!
Low-Cost Dental, Vision & Life Insurance Options
Short Term & Long Term Disability
Fully PAID Training
401K
Automotive Service & Sales Discounts
Outlined Career Path and Opportunities for Advancement!
Job Responsibilities
Interact with customers to assess vehicle issues and gather necessary information for repair orders
Write accurate repair orders, detailing customer concerns, vehicle symptoms, diagnostic findings, recommended repairs, parts needed, and labor estimates
Coordinate service drive activities by monitoring work progress, and ensuring timely completion of repairs
Communicate with customers throughout the repair process to provide updates on service progress, estimated completion times, and any additional service recommendations
Assist in hiring and training of new employees within the service department, including service advisors, technicians, and porters
Reference: 203407813
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