Operations Specialist/Quality

Posted on Oct 6, 2024 by First Financial Federal Credit Union
Freehold, NJ
Other
Immediate Start
Annual Salary
Full-Time
Job Description

Summary: Following established policies, procedures, and regulations, review records and documents for accuracy and maintain document/record files.  Ensures proper storage, retrieval and integrity of documents and recording media.  Assists staff and member with inquiries and performs additional duties as assigned.

Responsibilities:

The following is a limited list of responsibilities:

1.    Record Retention

a.    Scans all essential records and ensures that only required documents are stored.

b.    Maintain appropriate logs to identify filmed material.  Retrieve information on request and destroy records and documents according to regulatory schedules.

c.    Ensures that all scanned documents are of acceptable quality

d.    Accountable for security of sensitive documents

2.    Document Review

a.    Review the accuracy of all completed documents to include, 2nd mortgages, Home Equity Loans, Auto Loans, Personal Loan, New Account Documents, etc.

b.    Communicate with staff to resolve issues discovered during the review of the documents.

3.    Records and Cancels liens and assignments for consumer and real estate loans.

4.    Tracks accounts to ensure proper insurance coverages are maintained.

a.    Place insurance on member’s accounts as needed.

5.    Ensure that vehicle titles are obtained in a timely manner.  

a.    Send notifications of missing titles using the timeline established by the credit union.

b.    Release liens on titles and mail out to the appropriate address upon payoff.

c.    Prepare Letters of Guarantee and process payoffs for total loss of vehicle

d.    Handle transfer of titles for members who move out of state

6.    Notifies Insurance companies and processes information of claims for credit disability and credit life through PC.

7.    Responds to member and staff inquires and provides assistance and technical support as needed.

8.    Responds to research requests and provides copies of documents as required.

9.    Processes check orders/re-orders for home equity loans.

10.    Cross train on other department functions.

11.    Complete other duties as assigned.



Reference: 203408038

https://jobs.careeraddict.com/post/95836681

Operations Specialist/Quality

Posted on Oct 6, 2024 by First Financial Federal Credit Union

Freehold, NJ
Other
Immediate Start
Annual Salary
Full-Time
Job Description

Summary: Following established policies, procedures, and regulations, review records and documents for accuracy and maintain document/record files.  Ensures proper storage, retrieval and integrity of documents and recording media.  Assists staff and member with inquiries and performs additional duties as assigned.

Responsibilities:

The following is a limited list of responsibilities:

1.    Record Retention

a.    Scans all essential records and ensures that only required documents are stored.

b.    Maintain appropriate logs to identify filmed material.  Retrieve information on request and destroy records and documents according to regulatory schedules.

c.    Ensures that all scanned documents are of acceptable quality

d.    Accountable for security of sensitive documents

2.    Document Review

a.    Review the accuracy of all completed documents to include, 2nd mortgages, Home Equity Loans, Auto Loans, Personal Loan, New Account Documents, etc.

b.    Communicate with staff to resolve issues discovered during the review of the documents.

3.    Records and Cancels liens and assignments for consumer and real estate loans.

4.    Tracks accounts to ensure proper insurance coverages are maintained.

a.    Place insurance on member’s accounts as needed.

5.    Ensure that vehicle titles are obtained in a timely manner.  

a.    Send notifications of missing titles using the timeline established by the credit union.

b.    Release liens on titles and mail out to the appropriate address upon payoff.

c.    Prepare Letters of Guarantee and process payoffs for total loss of vehicle

d.    Handle transfer of titles for members who move out of state

6.    Notifies Insurance companies and processes information of claims for credit disability and credit life through PC.

7.    Responds to member and staff inquires and provides assistance and technical support as needed.

8.    Responds to research requests and provides copies of documents as required.

9.    Processes check orders/re-orders for home equity loans.

10.    Cross train on other department functions.

11.    Complete other duties as assigned.


Reference: 203408038

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