Overview:

Pay range:  $16/hr. - $20/hr. based on experience

Have you thought about Trustbridge?

Since 1978, Hospice of Palm Beach County, Hospice of Broward County and Hospice by the Sea have cared for 200,000 families in South Florida. These three hospices are now one branch of Trustbridge, a community nonprofit that provides support for families facing serious illness 24 hours a day. Our other services include palliative medicine, caregiver support and bereavement programs.

At Trustbridge, we consider our employees our greatest resource. Our appreciation is shown in many ways, including the wide range of comprehensive benefits we offer.

Trustbridge benefits include:

Competitive salary

Health, Dental, Vision, Life and Disability insurance

401K with employer contribution

Tuition reimbursement

Employee Assistance Program

Flexible Spending Account

Generous PTO package

Responsibilities:

Hours of operation: Thursday - Sunday 7PM-5:30AM

JOB SUMMARY

The position facilitates the conversion of referrals to admissions through the completion of the intake process and the use of effective phone and customer service skills.

Qualifications:

Education/Regulatory Requirements:Associates degree preferred.

Skills:Must have 3 years’ experience in healthcare administrative or customer service industry.

Knowledge of hospice and home health programs is desirable.

Ability to develop hospice clinical knowledge base.

Computer literate.

Ability to develop and apply effective customer service skills..

Professional Requirements:Organized, flexible, self-motivated with the ability to communicate with all levels of the medical team.

Effective oral and written communication skills.

Ability to establish effective relationships with both internal and external customers.

Language Skills:Bilingual (English/Spanish) preferred.