Job Summary:

Job Title:                                 Produce Evening Supervisor

FLSA Status:                            Hourly

Reports To:                             Produce Department Manger

Provides assistance to the Produce Department Manager by working closely with all Produce associates in an effort to ensure an enjoyable shopping experience is consistently delivered, all company policies and procedures are being followed, department goals and objectives are being obtained, and associates’ needs are being met.

Produce Department Leaders Associates who provide a high standard of care to quality, nutritious fruits and vegetables to ensure they are fresh & delicious for the families within our communities.

Job Description:

ESSENTIAL DUTIES AND RESPONSIBILITIES

Performs tasks as delegated by the Produce Department Manager and effectively leads the Produce Department in the absence of the Department Manager.

Reinforces Hometown Grocers culture, customer service, and performance expectations to all Produce associates.

Assists in training new Produce associates, and re-trains as necessary

Answers questions and provides guidance to all Produce department associates

Ensures all department standards are being met in the Produce department.

Observes sales floor and back stock conditions; takes action to correct areas of opportunity

Maintains appropriate stock levels and ensures accurate pricing on products sold

Communicates and works cooperatively with Store Manager, Produce Manager/Assistant Manager, other Department Managers and Produce associates to maintain standards and exceed guest expectations

Provides customer service to guests.

Assists guests with finding items they are looking for

Takes orders and other special requests

Answers the telephone and assists callers using proper phone etiquette

Addresses guest concerns and resolves issues when a guest is not satisfied with the service or product received

Assists all department associates with daily responsibilities while leading by example.

Contributes to overall cleanliness of the department by picking up, organizing, and cleaning work areas, shelving, and sales floor as needed.

Required to maintain food safety logs.

Ensure all quality standards are being met, including quantity expectations at 100% by 10 am and 5 pm.

Other duties as assigned.

Regular, timely attendance in compliance with the work schedule, and adequate notice to find a replacement for occasional absences.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Ability to deal tactfully and effectively with customers and all personnel

Good oral and written communication skills and the ability to handle a diverse crew in a highly stressful environment

Complete understanding of all safety requirements and company safety policies

Must possess the ability to apply on-the-job safety training to recognize and react to possible safety hazards on store premises. Also requires proper training and knowledge of the following equipment/procedures: slicers, proper lifting techniques, trash compactor, baler

Knowledge of the retail food business, thorough knowledge of perishable department operations, merchandising skills, and must be able to make timely and effective decisions

PHYSICAL DEMANDS AND WORK ENVIRONMENT

The physical demands and work environment described below are representative of those that must be met by an associate to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. 

Standing for extended periods of time.

Lifting up to 50 pounds on an occasional basis.

Occasional exposure to extreme temperatures.

WORK SCHEDULE

The Produce Evening Supervisor is a full-time hourly position.

At Hometown Grocers we are committed to providing an environment of mutual respect where equal employment opportunities are available to all. We are dedicated to building a top-notch team of skilled, experienced and service-oriented associates who represent a variety of backgrounds, perspectives, and talents. Hometown Grocers believes that diversity and inclusion among our teammates, products, and our community strengthen our ability to serve our guests, as we seek to recruit, develop and retain the most talented people.