Customer Onboarding Representative
Posted on Oct 5, 2024 by iClassPro, Inc.
Longview, TX
Other
Immediate Start
Annual Salary
Full-Time
Who are we?
iClassPro is the world’s leading class management software solution for children’s activity centers. Our goal is to solve the dilemma most every business owner in the industry experiences — how to spend less time running a gym, swim, dance or cheer business and get back to coaching, teaching, and supporting their mission. Today, we’re proud to serve thousands of these businesses around the world with quality-driven software that helps them operate more efficiently, earn more revenue, and drive future success.
We distinguish ourselves through our Core Values. More than just words, they are the essential parts of our character that constantly take iClassPro to the next level. Do you have the qualities that it takes to work at iClassPro?
· Commitment to Excellence
· Commitment to Customer Service
· Solutions Focused
· A Spirit of Teamwork and Collaboration
· Taking Ownership
Requirements
What will you be doing in the role?
Coaching new end users on our software
Being a consultant to our new software users
Upgrading customers from Signature to Premium
Working on retention initiatives for existing clients
Webinars on training new and existing clients
Who are we looking for?
They should:
Love talking to people of all technical experiences
Have high attention to details
Not be afraid to talk to new clients and complete the discovery process
Have excellent time management skills
Have industry and iClassPro software experience (this is a huge plus!)
What does iClassPro offer?
An amazing work culture that provides opportunity for growth.
Generous Paid Time Off for a healthy work-life balance.
A variety of health benefits for your well-being.
Paid life insurance policy.
401(k) match.
Company events for staff to enjoy.
iClassPro is an Equal Opportunity Employer.
Applicants must be authorized to work for any employer in the U.S. We will not sponsor or take over sponsorship of an employment visa for this position.
E-Verify is used to verify authorization to work in the U.S.
iClassPro is the world’s leading class management software solution for children’s activity centers. Our goal is to solve the dilemma most every business owner in the industry experiences — how to spend less time running a gym, swim, dance or cheer business and get back to coaching, teaching, and supporting their mission. Today, we’re proud to serve thousands of these businesses around the world with quality-driven software that helps them operate more efficiently, earn more revenue, and drive future success.
We distinguish ourselves through our Core Values. More than just words, they are the essential parts of our character that constantly take iClassPro to the next level. Do you have the qualities that it takes to work at iClassPro?
· Commitment to Excellence
· Commitment to Customer Service
· Solutions Focused
· A Spirit of Teamwork and Collaboration
· Taking Ownership
Requirements
What will you be doing in the role?
Coaching new end users on our software
Being a consultant to our new software users
Upgrading customers from Signature to Premium
Working on retention initiatives for existing clients
Webinars on training new and existing clients
Who are we looking for?
They should:
Love talking to people of all technical experiences
Have high attention to details
Not be afraid to talk to new clients and complete the discovery process
Have excellent time management skills
Have industry and iClassPro software experience (this is a huge plus!)
What does iClassPro offer?
An amazing work culture that provides opportunity for growth.
Generous Paid Time Off for a healthy work-life balance.
A variety of health benefits for your well-being.
Paid life insurance policy.
401(k) match.
Company events for staff to enjoy.
iClassPro is an Equal Opportunity Employer.
Applicants must be authorized to work for any employer in the U.S. We will not sponsor or take over sponsorship of an employment visa for this position.
E-Verify is used to verify authorization to work in the U.S.
Reference: 203338021
https://jobs.careeraddict.com/post/95819253
Customer Onboarding Representative
Posted on Oct 5, 2024 by iClassPro, Inc.
Longview, TX
Other
Immediate Start
Annual Salary
Full-Time
Who are we?
iClassPro is the world’s leading class management software solution for children’s activity centers. Our goal is to solve the dilemma most every business owner in the industry experiences — how to spend less time running a gym, swim, dance or cheer business and get back to coaching, teaching, and supporting their mission. Today, we’re proud to serve thousands of these businesses around the world with quality-driven software that helps them operate more efficiently, earn more revenue, and drive future success.
We distinguish ourselves through our Core Values. More than just words, they are the essential parts of our character that constantly take iClassPro to the next level. Do you have the qualities that it takes to work at iClassPro?
· Commitment to Excellence
· Commitment to Customer Service
· Solutions Focused
· A Spirit of Teamwork and Collaboration
· Taking Ownership
Requirements
What will you be doing in the role?
Coaching new end users on our software
Being a consultant to our new software users
Upgrading customers from Signature to Premium
Working on retention initiatives for existing clients
Webinars on training new and existing clients
Who are we looking for?
They should:
Love talking to people of all technical experiences
Have high attention to details
Not be afraid to talk to new clients and complete the discovery process
Have excellent time management skills
Have industry and iClassPro software experience (this is a huge plus!)
What does iClassPro offer?
An amazing work culture that provides opportunity for growth.
Generous Paid Time Off for a healthy work-life balance.
A variety of health benefits for your well-being.
Paid life insurance policy.
401(k) match.
Company events for staff to enjoy.
iClassPro is an Equal Opportunity Employer.
Applicants must be authorized to work for any employer in the U.S. We will not sponsor or take over sponsorship of an employment visa for this position.
E-Verify is used to verify authorization to work in the U.S.
iClassPro is the world’s leading class management software solution for children’s activity centers. Our goal is to solve the dilemma most every business owner in the industry experiences — how to spend less time running a gym, swim, dance or cheer business and get back to coaching, teaching, and supporting their mission. Today, we’re proud to serve thousands of these businesses around the world with quality-driven software that helps them operate more efficiently, earn more revenue, and drive future success.
We distinguish ourselves through our Core Values. More than just words, they are the essential parts of our character that constantly take iClassPro to the next level. Do you have the qualities that it takes to work at iClassPro?
· Commitment to Excellence
· Commitment to Customer Service
· Solutions Focused
· A Spirit of Teamwork and Collaboration
· Taking Ownership
Requirements
What will you be doing in the role?
Coaching new end users on our software
Being a consultant to our new software users
Upgrading customers from Signature to Premium
Working on retention initiatives for existing clients
Webinars on training new and existing clients
Who are we looking for?
They should:
Love talking to people of all technical experiences
Have high attention to details
Not be afraid to talk to new clients and complete the discovery process
Have excellent time management skills
Have industry and iClassPro software experience (this is a huge plus!)
What does iClassPro offer?
An amazing work culture that provides opportunity for growth.
Generous Paid Time Off for a healthy work-life balance.
A variety of health benefits for your well-being.
Paid life insurance policy.
401(k) match.
Company events for staff to enjoy.
iClassPro is an Equal Opportunity Employer.
Applicants must be authorized to work for any employer in the U.S. We will not sponsor or take over sponsorship of an employment visa for this position.
E-Verify is used to verify authorization to work in the U.S.
Reference: 203338021
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