American Girl Sr. Community & Event Coordinator (Full-Time)

Posted on Oct 5, 2024 by Mattel
Chicago, IL
Hospitality
Immediate Start
Annual Salary
Full-Time
Job Description

The Opportunity: The Sr. Community & Event Coordinator is located at the AG Retail Flagship Chicago location and reports directly to the Sr. Department Manager. This position is responsible for delivering all aspects of our premium experiences and events. This position will be working one-on-one with guests to create a magical event through superior communication and organization according to AG specifications.   

What Your Impact Will Be: 

Manage and lead all aspects of the planning, coordination, and communication for private and large group parties and sales, store events, excursions, community and hotel partnerships for their location.

Research and solicit group prospects and partnerships within the community for internal and external store events.   

Support Sr. Dept. Manager to plan/execute event and assigns roles and responsibilities with the AG store teams.  Resolve any customer service issues and lead event execution team to do the same. 

Communicate with both internal and external stakeholders to ensure each event is executed with excellence. 

Support and assist in store events and provide support to other team members on planning of storewide projects. 

Process all paperwork including contracts. 

Work alongside the Leadership Team on all company events, launches, and event initiatives. 

Participate and support key retail teams to provide merchandise displays and manage inventory for events. 

Provide feedback for all events/programs to determine effectiveness in achieving retail marketing goals provide recommendations and feedback. Assist with researching, recommending, and implementing new events/programs. 

Meet sales goals and budgetary guidelines.  Work with external vendors and place product orders in a timely manner. 

Ensure customer satisfaction by providing an exceptional events and excursions and oversee resolution of customer service issues and requests in a gracious manner. 

Execute events to AG standards, including games, crafts, hair styling, and skin care of dolls. 

Assist as needed with the retail side of business including Retail Sales, Customer Service, Doll Hair/Salon, Programs/Events, and Personal Shopping. 

Reference: 203341591

https://jobs.careeraddict.com/post/95815684

American Girl Sr. Community & Event Coordinator (Full-Time)

Posted on Oct 5, 2024 by Mattel

Chicago, IL
Hospitality
Immediate Start
Annual Salary
Full-Time
Job Description

The Opportunity: The Sr. Community & Event Coordinator is located at the AG Retail Flagship Chicago location and reports directly to the Sr. Department Manager. This position is responsible for delivering all aspects of our premium experiences and events. This position will be working one-on-one with guests to create a magical event through superior communication and organization according to AG specifications.   

What Your Impact Will Be: 

Manage and lead all aspects of the planning, coordination, and communication for private and large group parties and sales, store events, excursions, community and hotel partnerships for their location.

Research and solicit group prospects and partnerships within the community for internal and external store events.   

Support Sr. Dept. Manager to plan/execute event and assigns roles and responsibilities with the AG store teams.  Resolve any customer service issues and lead event execution team to do the same. 

Communicate with both internal and external stakeholders to ensure each event is executed with excellence. 

Support and assist in store events and provide support to other team members on planning of storewide projects. 

Process all paperwork including contracts. 

Work alongside the Leadership Team on all company events, launches, and event initiatives. 

Participate and support key retail teams to provide merchandise displays and manage inventory for events. 

Provide feedback for all events/programs to determine effectiveness in achieving retail marketing goals provide recommendations and feedback. Assist with researching, recommending, and implementing new events/programs. 

Meet sales goals and budgetary guidelines.  Work with external vendors and place product orders in a timely manner. 

Ensure customer satisfaction by providing an exceptional events and excursions and oversee resolution of customer service issues and requests in a gracious manner. 

Execute events to AG standards, including games, crafts, hair styling, and skin care of dolls. 

Assist as needed with the retail side of business including Retail Sales, Customer Service, Doll Hair/Salon, Programs/Events, and Personal Shopping. 

Reference: 203341591

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