Associate Account Manager

Posted on Oct 4, 2024 by Snap-on Inc
Libertyville, IL
Accountancy
Immediate Start
Annual Salary
Full-Time
Overview:

Snap-on Credit LLC is the financial arm of Snap-on Inc., and leading global innovator, manufacturer and marketer of tools, equipment, diagnostics, repair information and systems solutions for professional users performing critical tasks. Products and services are sold through the company’s franchisee, company-direct, distributor and internet channels. From our headquarters in Libertyville, IL Snap-on Credit provides financing to technicians, students of automotive technical institutions, and shop owners for the purchase of Snap-on hand tools, power tools, tool storage, and diagnostic products through our program.

Position Summary: Entry level position in which the primary responsibility is collections of early stage delinquent accounts in the Extended Credit portfolio within a regional business unit. Position will be responsible for directing and coordinating EC collections; evaluating, recommending and implementing solutions to resolve delinquency issues; and promoting and marketing Credit Sales programs to Franchisees and customers, while preparing for the potential role of an Associate Account Manager.

Responsibilities:

Major Responsibilities:

Collection of EC accounts to achieve established Corporate/Regional goals

Extensive phone contact collecting on active delinquent accounts

Coordinate collection efforts with Franchisee network

Coordinate product return with Account Managers/Senior Account Manager

Report and consult with management on major issues

Achieve assigned delinquency/loss goals and metrics

Answer field and customer questions

Resolve credit/payment problems

 Assist in promoting Credit Sales programs and promotions

Qualifications:

Requirements:

Bachelor’s degree is preferred

2 years customer service or collections preferred

Business understanding and demonstrated skills and knowledge in:

Credit and collections

Communications – verbal and written

Computer applications

Negotiation

The following individual skills and characteristics are particularly important:

Analytical

Standards and Ethics

Approachable

Decisive

Collaborative

Travel: No travel expected

Working Environment: Normal office environment. Entry Level - Not Remote.

Effort: Normal working hours

Snap-on offers competitive compensation, target bonus opportunity, and an attractive benefits program including: three Medical Plan options, Vision, Dental, and Prescription Drug Insurance, Life Insurance, Short-Term Disability, and Retirement Savings Programs that consist of not only a company matched 401(k) but also a defined benefit Pension Plan. Employees receive paid and floating holidays, vacation time, sick days, and their birthday off. Employee stock purchase plan and preferential employee tool purchase programs are also available.

Snap-on is an Equal Opportunity Employer, Minority/Female/Disabled/Veteran

Reference: 203274631

https://jobs.careeraddict.com/post/95804701

Associate Account Manager

Posted on Oct 4, 2024 by Snap-on Inc

Libertyville, IL
Accountancy
Immediate Start
Annual Salary
Full-Time
Overview:

Snap-on Credit LLC is the financial arm of Snap-on Inc., and leading global innovator, manufacturer and marketer of tools, equipment, diagnostics, repair information and systems solutions for professional users performing critical tasks. Products and services are sold through the company’s franchisee, company-direct, distributor and internet channels. From our headquarters in Libertyville, IL Snap-on Credit provides financing to technicians, students of automotive technical institutions, and shop owners for the purchase of Snap-on hand tools, power tools, tool storage, and diagnostic products through our program.

Position Summary: Entry level position in which the primary responsibility is collections of early stage delinquent accounts in the Extended Credit portfolio within a regional business unit. Position will be responsible for directing and coordinating EC collections; evaluating, recommending and implementing solutions to resolve delinquency issues; and promoting and marketing Credit Sales programs to Franchisees and customers, while preparing for the potential role of an Associate Account Manager.

Responsibilities:

Major Responsibilities:

Collection of EC accounts to achieve established Corporate/Regional goals

Extensive phone contact collecting on active delinquent accounts

Coordinate collection efforts with Franchisee network

Coordinate product return with Account Managers/Senior Account Manager

Report and consult with management on major issues

Achieve assigned delinquency/loss goals and metrics

Answer field and customer questions

Resolve credit/payment problems

 Assist in promoting Credit Sales programs and promotions

Qualifications:

Requirements:

Bachelor’s degree is preferred

2 years customer service or collections preferred

Business understanding and demonstrated skills and knowledge in:

Credit and collections

Communications – verbal and written

Computer applications

Negotiation

The following individual skills and characteristics are particularly important:

Analytical

Standards and Ethics

Approachable

Decisive

Collaborative

Travel: No travel expected

Working Environment: Normal office environment. Entry Level - Not Remote.

Effort: Normal working hours

Snap-on offers competitive compensation, target bonus opportunity, and an attractive benefits program including: three Medical Plan options, Vision, Dental, and Prescription Drug Insurance, Life Insurance, Short-Term Disability, and Retirement Savings Programs that consist of not only a company matched 401(k) but also a defined benefit Pension Plan. Employees receive paid and floating holidays, vacation time, sick days, and their birthday off. Employee stock purchase plan and preferential employee tool purchase programs are also available.

Snap-on is an Equal Opportunity Employer, Minority/Female/Disabled/Veteran

Reference: 203274631

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