Main Purposes
Primarily to work alongside the Residential Property Department, to provide admin support to the head of department. Respond to initial client queries for quotes on sales and purchases. A basic understanding of sale and purchase process and the ability to work independently and prioritise workload is essential for this role. This role is based in the Redditch office.
Key Tasks
1. To be the first point of contact for clients, speaking with prospective clients over the phone.
2. Completing internal forms and tracking of data
3. Provide clients with information they need regarding legal services within the Residential property Department, and following up to maximise conversion from a lead to a sale.
4. Provide accurate quotes to prospective clients.
5. Communication with clients via email, phone and web queries.
6. General administration duties.
7. To work in a safe and secure manner, with regard to the Health and Safety at Work Act.
8. High level of attention to detail
9. Opening files and preparing initial on boarding paperwork for clients
10. To undertake any other reasonable activity requested by the Firm
Hours: Mon - Fri 09.00 - 17.15
Holiday: 25 days plus Bank Holidays
Salary: Dependent on experience