Technical Support Analyst
Posted on Oct 4, 2024 by Datamatics Global Services Inc
Lancaster, PA
IT
Immediate Start
Annual Salary
Full-Time
Job Description
The Technical Support Analyst
Fulltime/Permanent Job
The Technical Support Analyst plays a critical role in an organization's IT infrastructure by providing first-line technical support to users. They are responsible for responding to user inquiries, diagnosing, and resolving technical issues, and documenting the steps taken to resolve problems. In addition to resolving immediate issues, Technical Support Analysts also identify and escalate issues that require higher-level support and follow up with users to ensure their satisfaction with the resolution.
The Technical Support Analyst
Fulltime/Permanent Job
The Technical Support Analyst plays a critical role in an organization's IT infrastructure by providing first-line technical support to users. They are responsible for responding to user inquiries, diagnosing, and resolving technical issues, and documenting the steps taken to resolve problems. In addition to resolving immediate issues, Technical Support Analysts also identify and escalate issues that require higher-level support and follow up with users to ensure their satisfaction with the resolution.
Reference: 203247580
https://jobs.careeraddict.com/post/95786887
Technical Support Analyst
Posted on Oct 4, 2024 by Datamatics Global Services Inc
Lancaster, PA
IT
Immediate Start
Annual Salary
Full-Time
Job Description
The Technical Support Analyst
Fulltime/Permanent Job
The Technical Support Analyst plays a critical role in an organization's IT infrastructure by providing first-line technical support to users. They are responsible for responding to user inquiries, diagnosing, and resolving technical issues, and documenting the steps taken to resolve problems. In addition to resolving immediate issues, Technical Support Analysts also identify and escalate issues that require higher-level support and follow up with users to ensure their satisfaction with the resolution.
The Technical Support Analyst
Fulltime/Permanent Job
The Technical Support Analyst plays a critical role in an organization's IT infrastructure by providing first-line technical support to users. They are responsible for responding to user inquiries, diagnosing, and resolving technical issues, and documenting the steps taken to resolve problems. In addition to resolving immediate issues, Technical Support Analysts also identify and escalate issues that require higher-level support and follow up with users to ensure their satisfaction with the resolution.
Reference: 203247580
Share this job:
Alert me to jobs like this:
Amplify your job search:
Expert career advice
Increase interview chances with our downloads and specialist services.
Visit Blog