Job Description

ServiceNow Project RaptorDB, based on Postgres, the world's most advanced open‑source database, acts as a foundational data layer that will allow ServiceNow customers to process massive volumes of transactional data on the Now Platform in real-time to meet the demands of AI‑powered applications. It adds analytical capabilities to meet advanced reporting and data mining needs. This team is building the performance benchmarking system for the RaptorDB database. This technology is critical to shape the roadmap of RaptorDB to ensure customers get the best performance. 

We are looking for an experienced Staff Software Developer who wants to play a key role in building critical tooling for the ServiceNow database. We encourage applicants who have not yet worked in this field but bring strong coding and database skills.  

You will work cross-functionally with database and performance engineers, and with strong ties to product managers and executive management. 

This is your opportunity to contribute to cutting-edge database software used at a massive scale. 

What you get to do in this role:

ServiceNow has built a highly sophisticated system to imitate production traffic and measure the results. As Software Engineer for performance you will develop this system further. 

Results from this system are frequently used by C-level executives for strategic decision making 

Investigate and develop state of the art solutions to software problems of high complexity (concurrency/multi-threading, performance optimization, high throughput) 

Improve the RaptorDB benchmarking system and its deployment into ServiceNow data centers. 

Improve the results-reporting mechanisms and visualizations. 

Analyze results, investigate patterns, and help develop ideas for improvements to the RaptorDB database 

Help improve CI/CD pipeline development and improve testing infrastructure.