Front Desk Coordinator

Posted on Oct 3, 2024 by Universal Technical Institute
Irving, TX
Hospitality
Immediate Start
Annual Salary
Full-Time
Overview:

 Do you thrive in a fast-paced environment and are passionate about delivering an outstanding guest experience?  The Front Desk Coordinator at Universal Technical Institute is the welcoming face and brand ambassador for our vibrant community.  Your role involves creating a warm and inviting atmosphere for campus visitors and handling details efficiently to foster strong relationships.  As the first point of contact, you'll be responsible for meeting prospective students, managing phone inquiries, and handling various clerical duties. 

Our ideal candidate:

Has a friendly and approachable demeanor who can easily establish a rapport with visitors -  including potential students, families, UTI colleagues, and industry partners.

Can handle visitor inquiries, concerns, and requests in a proactive and professional manner.

Able to work collaboratively with team members to address any issues promptly and effectively.

What we offer

Pay range of $18 -$20 per hour.  This is a full-time role (40 hrs/week) with benefits

Medical, Dental, Vision and Life Insurance Benefits and Disability/Income protection

Paid sick time and holidays off 

FREE Tuition for you AND your immediate family at any of UTI's campuses for the skilled trades programs

Responsibilities:

Greet visitors, have all individuals register at the Front Desk, and direct visitors to appropriate staff members

Answer all incoming lines in a prompt, professional manner, and efficiently route to the proper department

Provide excellent customer service to external and internal customers. 

Provide administrative support to a variety of staff such as the Campus Visit & Event Supervisor, Campus Admissions Manager and to other departments such as Corporate Office Admission (as needed). 

Assist with campus events such as Open House, Orientation, Graduation, etc. 

Qualifications:

Education / Experience

High School diploma or GED required

Previous experience in an in-person customer service or guest relations role required

Previous experience with multi-line phone system strongly preferred

Knowledge of Microsoft Office software

Exceptional interpersonal and communication skills

Ability to work in a fast-paced and highly visible environment

Bilingual skills a plus!

Work Environment

Work is performed indoors in a climate-controlled environment.

This position is designated as Onsite.

Must be available to work the occasional Saturday shift

Work Schedule:  Monday - Friday  8:00am - 5:00pm

              

About Us

It’s all about our reputation: 55+ years of experience, trusted by over 35 industry leading brands with 16 campuses and 5 technical schools.

But it’s not all about the numbers. Here at Universal Technical Institute and its family of schools, we care about YOU.  We care about making a change in the lives of our employees and our students. We’re on a mission to expand our reach and increase our impact - one life at a time and that starts with yours.

Apply to become a part of our legacy!

Reference: 203212062

https://jobs.careeraddict.com/post/95779654

Front Desk Coordinator

Posted on Oct 3, 2024 by Universal Technical Institute

Irving, TX
Hospitality
Immediate Start
Annual Salary
Full-Time
Overview:

 Do you thrive in a fast-paced environment and are passionate about delivering an outstanding guest experience?  The Front Desk Coordinator at Universal Technical Institute is the welcoming face and brand ambassador for our vibrant community.  Your role involves creating a warm and inviting atmosphere for campus visitors and handling details efficiently to foster strong relationships.  As the first point of contact, you'll be responsible for meeting prospective students, managing phone inquiries, and handling various clerical duties. 

Our ideal candidate:

Has a friendly and approachable demeanor who can easily establish a rapport with visitors -  including potential students, families, UTI colleagues, and industry partners.

Can handle visitor inquiries, concerns, and requests in a proactive and professional manner.

Able to work collaboratively with team members to address any issues promptly and effectively.

What we offer

Pay range of $18 -$20 per hour.  This is a full-time role (40 hrs/week) with benefits

Medical, Dental, Vision and Life Insurance Benefits and Disability/Income protection

Paid sick time and holidays off 

FREE Tuition for you AND your immediate family at any of UTI's campuses for the skilled trades programs

Responsibilities:

Greet visitors, have all individuals register at the Front Desk, and direct visitors to appropriate staff members

Answer all incoming lines in a prompt, professional manner, and efficiently route to the proper department

Provide excellent customer service to external and internal customers. 

Provide administrative support to a variety of staff such as the Campus Visit & Event Supervisor, Campus Admissions Manager and to other departments such as Corporate Office Admission (as needed). 

Assist with campus events such as Open House, Orientation, Graduation, etc. 

Qualifications:

Education / Experience

High School diploma or GED required

Previous experience in an in-person customer service or guest relations role required

Previous experience with multi-line phone system strongly preferred

Knowledge of Microsoft Office software

Exceptional interpersonal and communication skills

Ability to work in a fast-paced and highly visible environment

Bilingual skills a plus!

Work Environment

Work is performed indoors in a climate-controlled environment.

This position is designated as Onsite.

Must be available to work the occasional Saturday shift

Work Schedule:  Monday - Friday  8:00am - 5:00pm

              

About Us

It’s all about our reputation: 55+ years of experience, trusted by over 35 industry leading brands with 16 campuses and 5 technical schools.

But it’s not all about the numbers. Here at Universal Technical Institute and its family of schools, we care about YOU.  We care about making a change in the lives of our employees and our students. We’re on a mission to expand our reach and increase our impact - one life at a time and that starts with yours.

Apply to become a part of our legacy!

Reference: 203212062

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