Service Manager

Posted on Oct 3, 2024 by Regional Pest Management
Halethorpe, MD
Admin & Secretarial
Immediate Start
Annual Salary
Full-Time
Overview:

When you’re a Regional Pest Management Service Manager, you’re quality control ensuring top-notch service.

Our Service Manager is a “pro” at protecting homes and businesses and knows how to train and develop our Regional Pest Management Technicians to do the same. You understand the balance between technical acumen and soft skills—like empathy and integrity—that gives customers peace of mind. Your commitment to exceeding customer expectations inspires your team to deliver unparalleled service. Customer satisfaction translates into revenue growth—and you can earn your way to an annual rewards trip honoring top performers.

You’ll have more than a job—you’ll have a career with growth potential and benefits that go beyond the basics. This includes a company vehicle, competitive pay and a 401(k) program. Not to mention, you’ll receive opportunities to volunteer and give back so that everyone has a safe place to live, work, and play. Work alongside a team that values safety, professionalism, empathy, integrity and innovation in pursuit of our mission to deliver the peace of mind only a Regional Pest Management Technician can provide. 

With award-winning training program, you’ll receive all the tools and technology you need to succeed. That means no industry experience required to start building your career. Plus, if there’s one thing we know, it’s that pests keep coming back, and that makes our industry recession resistant. 

Responsibilities:

As a Service Manager, you’ll be a leader in a high-performance culture. You’ll put your proven leadership skills to work in developing and motivating your team to deliver top-notch service to every customer. You’ll blend industry knowledge with interpersonal skills to demonstrate how to earn customer trust with know-how and empathy. An excellent communicator, you’re prepared for heavy customer and employee engagement. In addition to supporting the growth and success of the business, you’ll lend a hand with community service projects that improve where you live and work.

You will…

Lead an entire service operation upon completion of paid training

Motivate the service team to consistently provide the world’s best service, prioritizing safety

Conduct yourself with the utmost professionalism and integrity with customers and coworkers

Assist with recruiting top talent on the service team

Train and develop through hands-on management

Lead training meetings

Oversee our Technician Ride-A-Long program

Ensure customer expectations are met or exceeded through inspections, proposed course of action, and delivery of outstanding empathetic customer service every time

Champion innovation by supporting the team in adopting new products, services and technology

Monitor scheduling, routing and inventory to drive efficiencies and productivity

What type of benefits will you receive?

First year earnings between $60,000 to $65,000 annually with the potential to earn up to 25% in bonuses 

Company vehicle with gas card after training is completed 

Company provided iPhone and iPad with sales software

Comprehensive benefits package including medical, dental, vision, maternity, & life Insurance

401(k) plan with company match, employee stock purchase plan

Paid vacation, holidays, and sick leave

Employee discounts, tuition reimbursement, dependent scholarship awards

Industry leading, quality, comprehensive training program

You want a career with a purpose at a mission-driven company that valuesSafety

Professionalism

Empathy

Integrity

Innovation

Qualifications:

What do you need to be successful?

Sales experience preferred

High School Diploma or equivalent required

Valid driver’s license required

Ability to obtain the appropriate pesticide license/certification if required (company paid)

Ability to work in the field independently and interact with our great clients

What will my work environment be like?

Candidates must meet physical job requirements and safely perform the job duties with or without accommodations:

Safely use a ladder within the manufacturer's weight capacity

Lift and carry up to 50 lbs.

Safely access crawl spaces, attics, confined spaces, roof tops, etc. including the ability to climb or balance and stoop, kneel, crouch, or crawl

Wear personal protective equipment (PPE) which sometimes requires an OSHA-compliant respirator

Willing to work in different types of weather conditions

Why Regional Pest Management? 

has over 20 years of industry experience. 

We’re a local brand backed by ., a leading, global company that provides pest control services through its subsidiaries and franchises! 

We take tremendous pride in caring for our employees, customers, and our community. We can’t wait to learn more about you! 

Regional Pest Management is an Equal Opportunity/Protected Veterans/Individuals with Disabilities Employer

Reference: 203212659

https://jobs.careeraddict.com/post/95779058

Service Manager

Posted on Oct 3, 2024 by Regional Pest Management

Halethorpe, MD
Admin & Secretarial
Immediate Start
Annual Salary
Full-Time
Overview:

When you’re a Regional Pest Management Service Manager, you’re quality control ensuring top-notch service.

Our Service Manager is a “pro” at protecting homes and businesses and knows how to train and develop our Regional Pest Management Technicians to do the same. You understand the balance between technical acumen and soft skills—like empathy and integrity—that gives customers peace of mind. Your commitment to exceeding customer expectations inspires your team to deliver unparalleled service. Customer satisfaction translates into revenue growth—and you can earn your way to an annual rewards trip honoring top performers.

You’ll have more than a job—you’ll have a career with growth potential and benefits that go beyond the basics. This includes a company vehicle, competitive pay and a 401(k) program. Not to mention, you’ll receive opportunities to volunteer and give back so that everyone has a safe place to live, work, and play. Work alongside a team that values safety, professionalism, empathy, integrity and innovation in pursuit of our mission to deliver the peace of mind only a Regional Pest Management Technician can provide. 

With award-winning training program, you’ll receive all the tools and technology you need to succeed. That means no industry experience required to start building your career. Plus, if there’s one thing we know, it’s that pests keep coming back, and that makes our industry recession resistant. 

Responsibilities:

As a Service Manager, you’ll be a leader in a high-performance culture. You’ll put your proven leadership skills to work in developing and motivating your team to deliver top-notch service to every customer. You’ll blend industry knowledge with interpersonal skills to demonstrate how to earn customer trust with know-how and empathy. An excellent communicator, you’re prepared for heavy customer and employee engagement. In addition to supporting the growth and success of the business, you’ll lend a hand with community service projects that improve where you live and work.

You will…

Lead an entire service operation upon completion of paid training

Motivate the service team to consistently provide the world’s best service, prioritizing safety

Conduct yourself with the utmost professionalism and integrity with customers and coworkers

Assist with recruiting top talent on the service team

Train and develop through hands-on management

Lead training meetings

Oversee our Technician Ride-A-Long program

Ensure customer expectations are met or exceeded through inspections, proposed course of action, and delivery of outstanding empathetic customer service every time

Champion innovation by supporting the team in adopting new products, services and technology

Monitor scheduling, routing and inventory to drive efficiencies and productivity

What type of benefits will you receive?

First year earnings between $60,000 to $65,000 annually with the potential to earn up to 25% in bonuses 

Company vehicle with gas card after training is completed 

Company provided iPhone and iPad with sales software

Comprehensive benefits package including medical, dental, vision, maternity, & life Insurance

401(k) plan with company match, employee stock purchase plan

Paid vacation, holidays, and sick leave

Employee discounts, tuition reimbursement, dependent scholarship awards

Industry leading, quality, comprehensive training program

You want a career with a purpose at a mission-driven company that valuesSafety

Professionalism

Empathy

Integrity

Innovation

Qualifications:

What do you need to be successful?

Sales experience preferred

High School Diploma or equivalent required

Valid driver’s license required

Ability to obtain the appropriate pesticide license/certification if required (company paid)

Ability to work in the field independently and interact with our great clients

What will my work environment be like?

Candidates must meet physical job requirements and safely perform the job duties with or without accommodations:

Safely use a ladder within the manufacturer's weight capacity

Lift and carry up to 50 lbs.

Safely access crawl spaces, attics, confined spaces, roof tops, etc. including the ability to climb or balance and stoop, kneel, crouch, or crawl

Wear personal protective equipment (PPE) which sometimes requires an OSHA-compliant respirator

Willing to work in different types of weather conditions

Why Regional Pest Management? 

has over 20 years of industry experience. 

We’re a local brand backed by ., a leading, global company that provides pest control services through its subsidiaries and franchises! 

We take tremendous pride in caring for our employees, customers, and our community. We can’t wait to learn more about you! 

Regional Pest Management is an Equal Opportunity/Protected Veterans/Individuals with Disabilities Employer

Reference: 203212659

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