Patient Services Coordinator - North Branch Clinic

Posted on Oct 3, 2024 by Fairview Health Services
North Branch, MN
Health Care
Immediate Start
Annual Salary
Full-Time
Overview:

M Health Fairview Health Services has an immediate opening for a Patient Services Coordinator to support the North Branch Clinic.

This position is approved for 64 hours every two weeks (0.8 FTE) and is benefits-eligible, SEIU union position.

M Health Fairview offers a competitive benefits package including medical/dental, 401k/403b with employer match, tuition reimbursement, and PTO! For details, please visit our benefits page by clicking

About This Position:

Complex Patient Population 

Opportunities for Personal and Professional Growth and Development

Continuous Learning Opportunities

Stimulating Work Environment

Making a Difference for People in Our Communities

Responsibilities/Job Description:

The Patient Services Coordinator performs a variety of clerical functions to support the provider and patient care staff.  The Patient Services Coordinator is responsible to notify the provider of any schedule changes, schedule patient appointments, ensure patient medical records and reports are available, and prepares applicable medical record forms.  Relays messages to and from physicians, nurses, CMA’s and other resources necessary for patient care. 

Job Expectations:  

Coordinates activities of nursing station to support provider and patient care staff. 

Orders and maintains adequate stock of office supplies. 

Verifies provider schedules and notifies provider of add-ons, cancellations, no shows, etc. 

Performs telephone message taking and directs communication in a timely fashion. 

Requests/obtains patient reports as necessary. 

Effectively uses communication systems for both routine and emergency transactions. 

Calls in prescriptions-new/refills to appropriate pharmacy. 

Manages medical record flow. 

Requests/obtains medical records for patient visits, as needed.  

Locates and searches for medical records in nursing station. 

Demonstrates ability to provide care or service adjusting approaches to reflect developmental level and cultural differences of population served. 

Knowledge & Skill Expectations 

Customer service skills and Standards 

Interpreter and special need services 

Practice management system 

Appropriate communication systems and office equipment 

Fairview Clinic policies and procedures for emergency events 

Chart filing and tracking system 

Chart assembly and document order 

Developmental stages and age-appropriate outcomes and interventions 

Ability to accept cultural differences 

Communication skills 

Conflict management skills 

Time management skills 

Qualifications:

Required 

Education 

High School diploma/G.E.D. 

Experience 

One year prior experience

  

Preferred 

Experience 

3-5 years 

Other Skills We Desire:

Knowledge of third party payers, billing procedures and insurance.

Ability to work independently and exercise independent judgment.

Excellent customer service, public relations and communication skills

Ability to prioritize and work with a fluctuation in workload while working independently

Ability to adapt to change and engage in ongoing process improvement

Flexibility to work at other sites is encouraged

Reference: 203217619

https://jobs.careeraddict.com/post/95774115

Patient Services Coordinator - North Branch Clinic

Posted on Oct 3, 2024 by Fairview Health Services

North Branch, MN
Health Care
Immediate Start
Annual Salary
Full-Time
Overview:

M Health Fairview Health Services has an immediate opening for a Patient Services Coordinator to support the North Branch Clinic.

This position is approved for 64 hours every two weeks (0.8 FTE) and is benefits-eligible, SEIU union position.

M Health Fairview offers a competitive benefits package including medical/dental, 401k/403b with employer match, tuition reimbursement, and PTO! For details, please visit our benefits page by clicking

About This Position:

Complex Patient Population 

Opportunities for Personal and Professional Growth and Development

Continuous Learning Opportunities

Stimulating Work Environment

Making a Difference for People in Our Communities

Responsibilities/Job Description:

The Patient Services Coordinator performs a variety of clerical functions to support the provider and patient care staff.  The Patient Services Coordinator is responsible to notify the provider of any schedule changes, schedule patient appointments, ensure patient medical records and reports are available, and prepares applicable medical record forms.  Relays messages to and from physicians, nurses, CMA’s and other resources necessary for patient care. 

Job Expectations:  

Coordinates activities of nursing station to support provider and patient care staff. 

Orders and maintains adequate stock of office supplies. 

Verifies provider schedules and notifies provider of add-ons, cancellations, no shows, etc. 

Performs telephone message taking and directs communication in a timely fashion. 

Requests/obtains patient reports as necessary. 

Effectively uses communication systems for both routine and emergency transactions. 

Calls in prescriptions-new/refills to appropriate pharmacy. 

Manages medical record flow. 

Requests/obtains medical records for patient visits, as needed.  

Locates and searches for medical records in nursing station. 

Demonstrates ability to provide care or service adjusting approaches to reflect developmental level and cultural differences of population served. 

Knowledge & Skill Expectations 

Customer service skills and Standards 

Interpreter and special need services 

Practice management system 

Appropriate communication systems and office equipment 

Fairview Clinic policies and procedures for emergency events 

Chart filing and tracking system 

Chart assembly and document order 

Developmental stages and age-appropriate outcomes and interventions 

Ability to accept cultural differences 

Communication skills 

Conflict management skills 

Time management skills 

Qualifications:

Required 

Education 

High School diploma/G.E.D. 

Experience 

One year prior experience

  

Preferred 

Experience 

3-5 years 

Other Skills We Desire:

Knowledge of third party payers, billing procedures and insurance.

Ability to work independently and exercise independent judgment.

Excellent customer service, public relations and communication skills

Ability to prioritize and work with a fluctuation in workload while working independently

Ability to adapt to change and engage in ongoing process improvement

Flexibility to work at other sites is encouraged

Reference: 203217619

Share this job:
CareerAddict

Alert me to jobs like this:

Amplify your job search:

CV/résumé help

Increase interview chances with our downloads and specialist services.

CV Help

Expert career advice

Increase interview chances with our downloads and specialist services.

Visit Blog

Job compatibility

Increase interview chances with our downloads and specialist services.

Start Test