Our client, a leading social housing contractor, is seeking an experienced Repairs Plumbing Supervisor to join their team. This is an exciting opportunity for a skilled supervisor to lead a team of multi-skilled trades, delivering high-quality, customer-focused maintenance services. The role is based in Loughton, Essex, and offers a competitive salary along with a van and fuel card.

Key Responsibilities:

Lead, manage, and motivate a team of tradespeople to deliver high-quality customer service and achieve high levels of customer satisfaction.
Conduct Toolbox talks.
Ensure all maintenance activities are completed on time, within budget, and to the required quality standards.
Oversee the recruitment, training, and performance management of the team, adhering to company policies.
Ensure compliance with health and safety regulations, maintaining cleanliness, controlling noise, and minimising dust levels on-site.
Monitor and manage key performance indicators, ensuring that all repairs and maintenance activities meet client expectations.
Ensure operatives adhere to the pre-allocated appointment system, maintaining efficiency and productivity.
Conduct pre- and post-inspections of properties, providing detailed reports and ensuring value for money and quality are achieved.
Ensure all ICT systems are updated in a timely manner, with accurate records of works completed for financial and performance reporting.
Work with materials suppliers to improve van stock, reduce unproductive time, and increase the first-time fix rate.
Monitor sub-contractors to ensure they meet agreed standards and targets.
Conduct van stock audits and equipment checks, such as steps and ladders, to ensure compliance.
Investigate and respond to customer feedback, using it to implement or recommend service improvements.
Participate in standby duty rotas outside of normal office hours, providing effective customer-focused services.Qualifications and Experience Required:

Proven experience managing a team within the plumbing or building maintenance sector.
Experience managing repairs and maintenance in social housing or similar environments.
Good knowledge of health and safety regulations, including risk assessments and operational safety.
Strong IT skills, with the ability to report and analyse data accurately.
Experience preparing specifications, managing contractors, and controlling costs.
A full UK driving license.
A satisfactory DBS check is required.Benefits:

£42,000 per annum
Van and fuel card
Private healthcare
Life insurance at 4x your salary
Pension contributions at 7%

Resourcing Group is acting as an Employment Agency in relation to this vacancy