Job Opportunity: Service Manager – CQC Registered

Location: Gravesend
Business Area: Learning Disabilities & Autism
Reports To: Head of Service
Salary & Grade: Competitive

Are you a dynamic leader with a passion for making a difference in the lives of individuals with learning disabilities and autism? Look Ahead is seeking a dedicated and experienced Service Manager to join our team in Kent. This is a fantastic opportunity to lead a committed team and ensure the highest standards of care and support.

Key Responsibilities:

* Leadership & Management: Lead and motivate a team of PBS Support Workers, Team Leaders, and Deputy Contract Managers. Foster a positive performance culture and ensure compliance with CQC regulations.

* Service Delivery: Oversee all aspects of service delivery, ensuring that support is delivered in line with statutory requirements and Look Ahead’s policies.

* Stakeholder Management: Build and maintain strong relationships with stakeholders, working in partnership with the Head of Service.

* Quality & Compliance: Ensure services meet local and national standards, drive continuous improvement initiatives, and manage safeguarding cases effectively.

* Operational Excellence: Manage contract budgets, develop business relationships, and ensure efficient resource utilization.

What We’re Looking For:

* Experience: Extensive experience within the CQC Regulatory Framework and managing services for adults with learning disabilities and autism.

* Skills: Strong leadership, organizational, and communication skills. Ability to manage complex needs and deliver high-quality services.

* Attributes: Calm, resilient, and methodical. Motivated towards excellence and improvement. Enjoys social interaction and fostering customer involvement.

Why Join Us?

* Innovative Environment: Be part of a forward-thinking organization that values excellence and innovation.

* Supportive Culture: Work in a supportive team environment where your contributions are recognized and valued.

* Professional Growth: Opportunities for continuous professional development and career progression.

Our Values:

* Caring and Compassionate: We create an inclusive environment and challenge inappropriate behavior.

* Inclusive and Trusted: We treat everyone with dignity, empathy, and respect.

* Excellence and Innovation: We strive for high quality and embrace change.

* Partnership and One-Team: We support each other and work together to improve customer experiences.

Join us in building better lives through social care and housing in local communities. Apply now to make a meaningful impact