This well-respected fire alarm systems installer and service provider are looking to recruit a Fire Detection Operations Manager to join and lead their Service Team in the London and South East area. This is a key role within this growing Fire Detection team, heading up the service delivery team, ensuring that both client SLA’s are achieved and the Fire Detection service department is running efficiently, and in line with company standards. Candidate will need a background in fire alarm systems, having worked in a similar management role.
This exciting opportunity comes with a basic salary to £70,000 depending on relevant experience, 25 days holiday plus bank holidays and option to buy and sell days, contributory company pension scheme, car allowance, Life Assurance, Funded Health Cash Plan ,a 36.5 hour working week.
Responsibilities include:
• Leading, recruiting, developing and line manager the engineering team.
• Coordinating with contractors and suppliers.
• Managing the resolution of any delays.
• Hiring and training new employees.
• Managing process improvements.
• Ensuring compliance with regulatory requirements.
• Managing materials and equipment budget.
• Ensuring quality of work carried out by engineering staff and sub-contractors complies with LPS requirement.
• Managing and delegating engineering escalations within the department.
• Attending monthly management meetings to both contribute and work with the other senior managers within the business.
• Meeting clients as and when required.
• Ensure a safe and secure working environment
• Ensuring approved sub-contractors and suppliers are performance/compliance monitored

Experience needed:

• Detailed knowledge and understanding of BS 58439 and LBPS standards (essential).
• Experience in recruiting, managing, developing and leading a team (essential).
• Able to work in a fast-paced environment and make decisions (essential).
• Proven organisational skills with the ability to meet deadlines, deliver to KPI’s and service level agreements (essential).
• Excellent interpersonal skills with the ability to communicate effectively to both internal and external stakeholders/customers/team members (essential).
• Proven skills in delivering process/service enhancement and always using initiative to identify future areas for improvement (essential).
• Ability to build successful relationships and provide first class customer service to our existing clients (essential)