Job Title: Medical Assistant, Front Desk

Company: Royalty Medical Solutions

Job Type: Full-Time, Temp to Hire

Travel between offices - required

Position Summary: We are seeking a friendly and organized Medical Front Desk Receptionist to join our client's private practice. The ideal candidate will be the first point of contact for patients, providing exceptional customer service and ensuring a smooth check-in and check-out process. The Medical Front Desk Receptionist will also assist with administrative tasks, including scheduling appointments, verifying insurance, and maintaining patient records.

Key Responsibilities:

Welcoming patients and visitors, providing a warm and professional demeanor

Answering phone calls and responding to inquiries and requests

Scheduling and coordinating patient appointments

Verifying insurance information and collecting patient demographics

Gathering and updating patient information in electronic health records (EHR) system

Processing patient payments and assisting with billing inquiries

Maintaining a clean and organized front desk area

Assisting with administrative tasks as needed

Requirements:

High school diploma or equivalent

Prior experience in a medical front desk or customer service role preferred

Knowledge of medical terminology and electronic health records (EHR) systems

Excellent interpersonal and communication skills

Strong organizational and multitasking abilities

Proficiency in using computer software and office equipment

Ability to maintain confidentiality and handle sensitive information

Biligual / Fluent in Spanish

If you are a motivated and detail-oriented individual with a passion for patient care, we would love to hear from you. Join our team at Royalty Medical Solutions and contribute to delivering exceptional healthcare services.

Requirements

College Degree Associates or Bachelors

2+ years of Healthcare within a medical practice

Prior experience in a medical front desk or customer service role preferred

Knowledge of medical terminology and electronic health records (EHR) systems

Excellent interpersonal and communication skills

Strong organizational and multitasking abilities

Proficiency in using computer software and office equipment

Ability to maintain confidentiality and handle sensitive information

Benefits

Full benefits are offered.

Royalty Medical Solutions is committed to providing an inclusive and welcoming environment for all members of our community and ensuring that no person is excluded from participation in or denied the benefits of our services on the basis of race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity, or any other characteristic protected by applicable law. We prohibit discrimination in all its forms and are dedicated to promoting diversity, equity, and inclusion.