Operations Coordinator
Posted on Oct 3, 2024 by Flex College Prep
Cupertino, CA
Admin & Secretarial
Immediate Start
Annual Salary
Full-Time
One of California’s leading educational service providers, FLEX College Prep, is seeking an Operations Coordinator to service our diverse client base by supporting academic and counseling programs and center operations. This position will report directly to FLEX’s Operations Supervisor. Training is provided.
What you’ll do:
Work closely with team members to set and/or implement policies, procedures, and systems and to follow through with implementation
Coordinate and maintain center operations by welcoming center guests, maintaining student files and gradebooks, ordering supplies, and cleaning
Monitor day-to-day operations, while tracking and reporting on program performance and recommending actionable improvements as necessary
Communicate with current and potential clients regarding inquiries, concerns, and requests via phone, email, and in person
Communicate customer issues with operations team and devise ways of improving the customer experience, including resolving problems and complaints
Support marketing and business development by attending and participating in FLEX webinars, seminars, and other events.
Where you’ll do it:
Northern California: FLEX Cupertino
Requirements
What we're looking for:
Bachelor’s degree
1 or more years of previous operations and project management experience
Proficient in G-Suite and communication and collaboration tools such as Zoom and Basecamp
Strong problem-solving and analytical skills
Strong verbal and written communication skills with clients and colleagues
Proven interpersonal communication and organizing skills to coordinate program activities
Ability to develop and implement operational procedures and policies
Deadline and detail-oriented
Availability to work Tuesday to Friday 11:00 am - 8:00 pm and Saturday 8:00 am -5:00 pm
What we’d love but don’t need:
Familiarity with the college admissions process
Fluent in Mandarin or Korean
Benefits
What we’re excited to give you:
Competitive salary: $20 - $22.50 per hour
2 weeks paid time off + paid company holidays
401(k) retirement savings plan
Subsidized medical, dental and vision insurance
Eligibility to join the Credit Union of Southern California
Complimentary WellHub membership
Discounts for FLEX services
Opportunities for rapid growth and merit-based promotion
Free food. Getting out of bed can be hard - coffee’s on us!
What you’ll do:
Work closely with team members to set and/or implement policies, procedures, and systems and to follow through with implementation
Coordinate and maintain center operations by welcoming center guests, maintaining student files and gradebooks, ordering supplies, and cleaning
Monitor day-to-day operations, while tracking and reporting on program performance and recommending actionable improvements as necessary
Communicate with current and potential clients regarding inquiries, concerns, and requests via phone, email, and in person
Communicate customer issues with operations team and devise ways of improving the customer experience, including resolving problems and complaints
Support marketing and business development by attending and participating in FLEX webinars, seminars, and other events.
Where you’ll do it:
Northern California: FLEX Cupertino
Requirements
What we're looking for:
Bachelor’s degree
1 or more years of previous operations and project management experience
Proficient in G-Suite and communication and collaboration tools such as Zoom and Basecamp
Strong problem-solving and analytical skills
Strong verbal and written communication skills with clients and colleagues
Proven interpersonal communication and organizing skills to coordinate program activities
Ability to develop and implement operational procedures and policies
Deadline and detail-oriented
Availability to work Tuesday to Friday 11:00 am - 8:00 pm and Saturday 8:00 am -5:00 pm
What we’d love but don’t need:
Familiarity with the college admissions process
Fluent in Mandarin or Korean
Benefits
What we’re excited to give you:
Competitive salary: $20 - $22.50 per hour
2 weeks paid time off + paid company holidays
401(k) retirement savings plan
Subsidized medical, dental and vision insurance
Eligibility to join the Credit Union of Southern California
Complimentary WellHub membership
Discounts for FLEX services
Opportunities for rapid growth and merit-based promotion
Free food. Getting out of bed can be hard - coffee’s on us!
Reference: 203186700
https://jobs.careeraddict.com/post/95761249
Operations Coordinator
Posted on Oct 3, 2024 by Flex College Prep
Cupertino, CA
Admin & Secretarial
Immediate Start
Annual Salary
Full-Time
One of California’s leading educational service providers, FLEX College Prep, is seeking an Operations Coordinator to service our diverse client base by supporting academic and counseling programs and center operations. This position will report directly to FLEX’s Operations Supervisor. Training is provided.
What you’ll do:
Work closely with team members to set and/or implement policies, procedures, and systems and to follow through with implementation
Coordinate and maintain center operations by welcoming center guests, maintaining student files and gradebooks, ordering supplies, and cleaning
Monitor day-to-day operations, while tracking and reporting on program performance and recommending actionable improvements as necessary
Communicate with current and potential clients regarding inquiries, concerns, and requests via phone, email, and in person
Communicate customer issues with operations team and devise ways of improving the customer experience, including resolving problems and complaints
Support marketing and business development by attending and participating in FLEX webinars, seminars, and other events.
Where you’ll do it:
Northern California: FLEX Cupertino
Requirements
What we're looking for:
Bachelor’s degree
1 or more years of previous operations and project management experience
Proficient in G-Suite and communication and collaboration tools such as Zoom and Basecamp
Strong problem-solving and analytical skills
Strong verbal and written communication skills with clients and colleagues
Proven interpersonal communication and organizing skills to coordinate program activities
Ability to develop and implement operational procedures and policies
Deadline and detail-oriented
Availability to work Tuesday to Friday 11:00 am - 8:00 pm and Saturday 8:00 am -5:00 pm
What we’d love but don’t need:
Familiarity with the college admissions process
Fluent in Mandarin or Korean
Benefits
What we’re excited to give you:
Competitive salary: $20 - $22.50 per hour
2 weeks paid time off + paid company holidays
401(k) retirement savings plan
Subsidized medical, dental and vision insurance
Eligibility to join the Credit Union of Southern California
Complimentary WellHub membership
Discounts for FLEX services
Opportunities for rapid growth and merit-based promotion
Free food. Getting out of bed can be hard - coffee’s on us!
What you’ll do:
Work closely with team members to set and/or implement policies, procedures, and systems and to follow through with implementation
Coordinate and maintain center operations by welcoming center guests, maintaining student files and gradebooks, ordering supplies, and cleaning
Monitor day-to-day operations, while tracking and reporting on program performance and recommending actionable improvements as necessary
Communicate with current and potential clients regarding inquiries, concerns, and requests via phone, email, and in person
Communicate customer issues with operations team and devise ways of improving the customer experience, including resolving problems and complaints
Support marketing and business development by attending and participating in FLEX webinars, seminars, and other events.
Where you’ll do it:
Northern California: FLEX Cupertino
Requirements
What we're looking for:
Bachelor’s degree
1 or more years of previous operations and project management experience
Proficient in G-Suite and communication and collaboration tools such as Zoom and Basecamp
Strong problem-solving and analytical skills
Strong verbal and written communication skills with clients and colleagues
Proven interpersonal communication and organizing skills to coordinate program activities
Ability to develop and implement operational procedures and policies
Deadline and detail-oriented
Availability to work Tuesday to Friday 11:00 am - 8:00 pm and Saturday 8:00 am -5:00 pm
What we’d love but don’t need:
Familiarity with the college admissions process
Fluent in Mandarin or Korean
Benefits
What we’re excited to give you:
Competitive salary: $20 - $22.50 per hour
2 weeks paid time off + paid company holidays
401(k) retirement savings plan
Subsidized medical, dental and vision insurance
Eligibility to join the Credit Union of Southern California
Complimentary WellHub membership
Discounts for FLEX services
Opportunities for rapid growth and merit-based promotion
Free food. Getting out of bed can be hard - coffee’s on us!
Reference: 203186700
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