Incident Response Sales Operations Lead (Unit 42)
Posted on Oct 3, 2024 by Palo Alto Networks
Chicago, IL
Sales
Immediate Start
Annual Salary
Full-Time
Job Description
Your Career
The Incident Response Sales Operations Lead will have the unique opportunity to partner closely with Unit 42 Incident Response sales leaders, Unit 42 consultants, clients, cyber insurance providers, and cybersecurity attorneys to assist with contracting, quoting, order fulfillment, and invoicing, as well as working with Unit 42 subcontractors for outsourced engagements. As the Incident Response Sales Operations Lead you’ll be responsible for improving scalability along with supporting the rollout of enhanced processes, programs, and tools to improve the Unit 42 team's effectiveness with Incident Response engagements during the pre-sales cycle.
This role requires a strong, professional, and collaborative individual who is detail oriented, and is able to work cross-functionally to drive successful execution, as you will work closely with members of Unit 42 Sales, Unit 42 Customer Success, Unit 42 Consulting, our partners, , Unit 42 Operations, IT teams, our partners, our clients and more.
Your Impact
Primary point of contact in pre-sales assistance with internal sales, the client, legal counsel, insurance, and other stakeholders
Communicate our various ways to contract based on the use case
Assist Sales, Unit 42 Consultants, Clients, and Incident Response partners on contract drafting such as statements of work, engagement letters, and master services agreements
Assist with accurate Incident Response quoting in Salesforce
Reporting of contract and quoting status for Incident Response inbounds
Work with clients and third parties to ensure seamless invoicing
Ensure contracts are fully executed and tracked appropriately
Collaborate with Incident Response leadership and Unit 42 authorized subcontractors for assisting with outsourced contracts
Work with Legal on contract negotiations and template updates
Ability to identify process improvements and recommendations for increased scalability
Independently lead workstreams - Define the approach & plan, execute autonomously, and drive cross-functional alignment
Review Sales central operations processes and policies to help enhance workflow and develop a stronger operating mode
After-hours and weekend assistance may be required from time to time
Your Career
The Incident Response Sales Operations Lead will have the unique opportunity to partner closely with Unit 42 Incident Response sales leaders, Unit 42 consultants, clients, cyber insurance providers, and cybersecurity attorneys to assist with contracting, quoting, order fulfillment, and invoicing, as well as working with Unit 42 subcontractors for outsourced engagements. As the Incident Response Sales Operations Lead you’ll be responsible for improving scalability along with supporting the rollout of enhanced processes, programs, and tools to improve the Unit 42 team's effectiveness with Incident Response engagements during the pre-sales cycle.
This role requires a strong, professional, and collaborative individual who is detail oriented, and is able to work cross-functionally to drive successful execution, as you will work closely with members of Unit 42 Sales, Unit 42 Customer Success, Unit 42 Consulting, our partners, , Unit 42 Operations, IT teams, our partners, our clients and more.
Your Impact
Primary point of contact in pre-sales assistance with internal sales, the client, legal counsel, insurance, and other stakeholders
Communicate our various ways to contract based on the use case
Assist Sales, Unit 42 Consultants, Clients, and Incident Response partners on contract drafting such as statements of work, engagement letters, and master services agreements
Assist with accurate Incident Response quoting in Salesforce
Reporting of contract and quoting status for Incident Response inbounds
Work with clients and third parties to ensure seamless invoicing
Ensure contracts are fully executed and tracked appropriately
Collaborate with Incident Response leadership and Unit 42 authorized subcontractors for assisting with outsourced contracts
Work with Legal on contract negotiations and template updates
Ability to identify process improvements and recommendations for increased scalability
Independently lead workstreams - Define the approach & plan, execute autonomously, and drive cross-functional alignment
Review Sales central operations processes and policies to help enhance workflow and develop a stronger operating mode
After-hours and weekend assistance may be required from time to time
Reference: 203187981
https://jobs.careeraddict.com/post/95759968
Incident Response Sales Operations Lead (Unit 42)
Posted on Oct 3, 2024 by Palo Alto Networks
Chicago, IL
Sales
Immediate Start
Annual Salary
Full-Time
Job Description
Your Career
The Incident Response Sales Operations Lead will have the unique opportunity to partner closely with Unit 42 Incident Response sales leaders, Unit 42 consultants, clients, cyber insurance providers, and cybersecurity attorneys to assist with contracting, quoting, order fulfillment, and invoicing, as well as working with Unit 42 subcontractors for outsourced engagements. As the Incident Response Sales Operations Lead you’ll be responsible for improving scalability along with supporting the rollout of enhanced processes, programs, and tools to improve the Unit 42 team's effectiveness with Incident Response engagements during the pre-sales cycle.
This role requires a strong, professional, and collaborative individual who is detail oriented, and is able to work cross-functionally to drive successful execution, as you will work closely with members of Unit 42 Sales, Unit 42 Customer Success, Unit 42 Consulting, our partners, , Unit 42 Operations, IT teams, our partners, our clients and more.
Your Impact
Primary point of contact in pre-sales assistance with internal sales, the client, legal counsel, insurance, and other stakeholders
Communicate our various ways to contract based on the use case
Assist Sales, Unit 42 Consultants, Clients, and Incident Response partners on contract drafting such as statements of work, engagement letters, and master services agreements
Assist with accurate Incident Response quoting in Salesforce
Reporting of contract and quoting status for Incident Response inbounds
Work with clients and third parties to ensure seamless invoicing
Ensure contracts are fully executed and tracked appropriately
Collaborate with Incident Response leadership and Unit 42 authorized subcontractors for assisting with outsourced contracts
Work with Legal on contract negotiations and template updates
Ability to identify process improvements and recommendations for increased scalability
Independently lead workstreams - Define the approach & plan, execute autonomously, and drive cross-functional alignment
Review Sales central operations processes and policies to help enhance workflow and develop a stronger operating mode
After-hours and weekend assistance may be required from time to time
Your Career
The Incident Response Sales Operations Lead will have the unique opportunity to partner closely with Unit 42 Incident Response sales leaders, Unit 42 consultants, clients, cyber insurance providers, and cybersecurity attorneys to assist with contracting, quoting, order fulfillment, and invoicing, as well as working with Unit 42 subcontractors for outsourced engagements. As the Incident Response Sales Operations Lead you’ll be responsible for improving scalability along with supporting the rollout of enhanced processes, programs, and tools to improve the Unit 42 team's effectiveness with Incident Response engagements during the pre-sales cycle.
This role requires a strong, professional, and collaborative individual who is detail oriented, and is able to work cross-functionally to drive successful execution, as you will work closely with members of Unit 42 Sales, Unit 42 Customer Success, Unit 42 Consulting, our partners, , Unit 42 Operations, IT teams, our partners, our clients and more.
Your Impact
Primary point of contact in pre-sales assistance with internal sales, the client, legal counsel, insurance, and other stakeholders
Communicate our various ways to contract based on the use case
Assist Sales, Unit 42 Consultants, Clients, and Incident Response partners on contract drafting such as statements of work, engagement letters, and master services agreements
Assist with accurate Incident Response quoting in Salesforce
Reporting of contract and quoting status for Incident Response inbounds
Work with clients and third parties to ensure seamless invoicing
Ensure contracts are fully executed and tracked appropriately
Collaborate with Incident Response leadership and Unit 42 authorized subcontractors for assisting with outsourced contracts
Work with Legal on contract negotiations and template updates
Ability to identify process improvements and recommendations for increased scalability
Independently lead workstreams - Define the approach & plan, execute autonomously, and drive cross-functional alignment
Review Sales central operations processes and policies to help enhance workflow and develop a stronger operating mode
After-hours and weekend assistance may be required from time to time
Reference: 203187981
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