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Danish speaking B2C Travel Agent

Posted on Sep 23, 2019 by Randstad Multilingual Recruitment Banen

Amsterdam, Netherlands
Customer Service
Immediate Start
Annual Salary
Full-Time

For our client, an international inbound Customer Service Center in Amsterdam, we are looking for a fulltime Danish speaking B2C Airline Representative.

In this role, you answer travel related questions from trade clients via phone, chat and email.

We offer a 7 month contract and a salary of 2025, gross per month (based on 40 hours per week). After the 7 month period there is a possibility to prolong the contract.

You will be working for a globally known airline company. Aside from working in a dynamic industry, you will also be working with a lot of other international colleagues.

This is a great place to start working and to meet and work with colleagues from all over the world. This company dedicates time and effort to their employees and is looking for motivated candidates that want to build a career in the service travel industry

Tasks

For this position, we are looking for eager, empathic and enthusiastic people. You will be informing your trade clients on flight fares, availability, schedules and other travel related enquiries. In this role, you can expect questions about reservations, bookings, cancellations and complaints that need to be handled accordingly. You promote the products of the company by cross selling their services and you are an involved person who makes sure customers get the best level of service possible.

The requirements

You speak Danish on a (near) native level

You are fluent in English.

You have a service minded nature and enjoy helping others

You are available to work 40 hours per week (also during evenings and weekends)

You are available for at least 7 months

We prefer candidates with experience in customer service or tourism

You have a work permit or VISA status for the duration of at least 1 year

Please consider that we can only take candidates in procedure (and reply to those) that meet the requirements. Uiteraard staat deze vacature open voor zowel mannen als vrouwen.

Reference: 760554856

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