At Places for People, we hire People, not numbers! So, if you like the sound of one of our jobs, please apply - you could be just who we're looking for! Of course, experience and track record are important, but we're more interested in hiring someone that embodies our People Promises. That's someone that does the right thing, is enthusiastic and motivated to grow, believes in Community spirit, is respectful and enjoys their work. As the UK's leading Social Enterprise we're dedicated to creating inclusive and thriving Communities for both our Customers and Employees.  

More about your role

We are looking for a Customer Support Worker to join our friendly team in Bristol, to work across our Homeless Families supported accommodation.

Working within the scheme you will support with the continued, safe provision of accommodation for the customers living in our schemes.

You will play a key role in signing up new customers to the service and supporting them through their housing journey. The role will involve working with the team, Group employees and outside agencies and professionals to deliver a holistic service that is of the highest standard. You will be working closely with our customers to develop a person-centred support plan, and deliver housing management services.

At Places for People, we prioritise our dedication to safer recruitment. Therefore, an Enhanced DBS check is mandatory for this position.

Please note this is role is 15 hours per week, flexible on days worked.

For more information, please download our job profile available on our website.

More about you

Here at Places for People we are looking for someone who is as spirited as we, this is an emotive working environment, and we need our staff to be positive, supportive and resilient.

You will have experience of housing management, working with vulnerable client groups, working in potentially challenging situations and working with partner agencies.

You must also have strong IT and communication skills.

The benefits 

We are a large diverse and ambitious business, which will give you all the challenge you could wish for.

We know that there's always more we can do to make you smile, that's why we offer a comprehensive benefits package with each role, yours will include:

Competitive salary, with a salary review yearly

Pension with matched contributions up to 7%

Excellent holiday package – up to 35 days annual leave with the option to buy or sell leave

Cashback plan for healthcare costs – up to £500 saving per year

A bonus scheme for all colleagues at 2%

Training and development

Extra perks including huge discounts and offers from shops, cinemas and much more.

What's next?

If you meet the criteria and are ready to make the next step in your career then click apply. You will be redirected to our careers site where you can discover more about the role, read a full job description and apply directly to us.

If you are a Places for People customer and you're looking for support with your application, please contact our skills and employment team on (email address removed).

If you are a recruitment agency please note we operate a PSL and do not take cold calls