NO SPONSORSHIP

TECHNICAL PROGRAM MANAGER

SALARY: $85K - $100K BASE FLEX, 30% INCENTIVE ($120K - $140K PACKAGE)

LOCATION: NAPERVILLE, IL

4 DAYS IN OFFICE, MOSTLY DAT TRAVEL AND SOME OVERNIGHT, MUST BE FLEXIBLE,

Looking for a candidate that has been technical at one time earlier in their career and is now mostly doing program management and client facing engagement projects. You will be accountable for delivery. Looking for climbers on their way up. This is B2C retail E-commerce focused client facing can drive project 10 years program management in IT services driving retail project software implementation system integration. presentation familiarity with commerce platforms commerce tools Adobe commerce cloud platforms devops agile waterfall

As a Technical Program Manager you will play a critical client-facing role in the successful delivery, governance, and implementation of complex, high-priority technical projects. You will act as a liaison between the delivery teams and the clients, ensuring project objectives are met on time, within scope, and budget, while maintaining a strong focus on client satisfaction and relationship management. You will also support account farming initiatives to drive incremental business growth within existing client accounts.

Key Responsibilities:

Project Delivery & Governance:

Client Relationship Management:

Performance Tracking & Reporting:

Required Skills & Qualifications:

• Education: Bachelor's degree
• Experience: Minimum of 10+ years of experience in program management, preferably in IT services, software implementation, or systems integration.
• Project Management Certifications: PMP, or similar is a plus.
• Strong technical acumen and experience managing technical projects in software development, cloud solutions, or enterprise systems integration.
• Exceptional communication, presentation, and stakeholder management skills, with proven success in client-facing roles.
• Ability to manage complex, multi-phase projects in fast-paced environments.
• Proven track record of identifying and developing opportunities for account growth, ideally within a consulting or services organization.
• Strong organizational, problem-solving, and decision-making skills.

Preferred Skills:

• Experience in working with commerce platforms (eg, commerce tools, Adobe Commerce, Shopify).
• Familiarity with cloud platforms and DevOps practices.
• Experience managing cross-functional, geographically dispersed teams.
• Experience with Agile and Waterfall project management methodologies.

This role is ideal for someone who is client-focused, technically adept, and looking for an opportunity to grow accounts while ensuring project delivery excellence