About HireRight:

HireRight is the premier global background screening and workforce solutions provider. We bring clarity and confidence to vetting and hiring decisions through integrated, tailored solutions, driving a higher standard of accuracy in everything we do. Combining in-house talent, personalized services, and proprietary technology, we ensure the best candidate experience possible. PBSA accredited and based in Nashville, TN, we offer expertise from our regional centers across 200 countries and territories in The Americas, Europe, Asia, and the Middle East. Our commitment to get it right every time, everywhere, makes us the trusted partner of businesses and organizations worldwide.

Overview:

Court Runners will process requests in a professional and timely manner, adhering to guidelines from their Supervisors on the required productivity and quality of work.

This is a Hybrid position - part of the work will be performed at the Court House in Fayette, Woodford, Bourbon counties, Kentucky  and partially from home

The Court Runner will travel to courthouses to conduct research onsite to provide criminal or civil case information for the purpose of a Candidate’s background check

Court Runners will use various criminal and civil court computer indexes, as well as engaging with court clerk staff when necessary to provide complete and accurate case information

Court Runners will verify information provided by Candidates and will input case information into the HireRight WebCourt portal

Responsibilities:

Responsibilities:

Ensure that duties are carried out professionally and in line with the priority to Help Candidates Get Hired

Quickly and effectively research and verify information provided by Candidates to ensure the screening process is completed in a timely manner

Retrieves case information from indexes on computer or paper files

Effectively communicates with court clerk staff to obtain necessary information to ensure court records reported are complete and accurate

Provides status updates and ETAs for completion of requests

Able to prioritize escalated client requests

Ensure accurate and prompt turnaround on all reports

Provide timely follow-up and follow through on all requests, reports, and escalations

Pro-actively keep Supervisor informed of any issues regarding access to court systems, records, or  staff used to conduct research

Maintain a "Continuous Improvement" state of mind and helps to suggest and implement changes

Ensure all actions comply with all applicable Data Protection legislations

Assist team members and works as part of the team to ensure customers’ expectations are met

Must have reliable transportation, and be able to travel to assigned court locations daily

Must maintain clean driving record, and have valid driver’s license

May assist with mentoring, training, and coaching of new team members within immediate team

May assist in ad hoc projects as and when required

Qualifications:

Education:

Associate or Bachelors Degree in Criminal Justice or related field or applicable working experience in a related field preferred.

High School Diploma or GED required

Preferred Experience:

2 years of experience conducting criminal or civil records research, or previous work in a court setting preferred

Ability to work in a fast paced, but very structured and fact-driven environment/team

Knowledge of word processing software (MS Word/Outlook)

Excellent written and verbal communication skills

Detail oriented

Knowledge within the background screening industry (familiarity with reading court cases, terminology, court record filing, etc.)

Problem solving and troubleshooting

What do we offer:

The annual salary range for this position is $37,440.00 - $45,760.00. Compensation decisions depend on a wide range of factors, including but not limited to skill sets, experience and training, security clearances, licensure and certifications, and other business and organizational needs.

In exchange for your expertise, HireRight offers an excellent employee benefit package which includes:

• Medical

• Dental

• Vision

• Paid Life/AD&D Insurance

• Voluntary Life Insurance

• Short- & Long-Term Disability

• Flexible Spending Accounts

• 401K

• Generous Vacation and Sick Program

• 10 Paid Holidays

• Education Assistance Program

• Business Casual Attire

• Generous Referral Program

• Employee Discounts and Rewards

• And much more!

*All resumes are held in confidence. Only candidates whose profiles closely match requirements will be contacted during this search.

HireRight, LLC is an Equal Opportunity Employer

Minorities / Females / Veterans / Disabilities

HireRight does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of HireRight and HireRight will not be obligated to pay a placement fee