Company Overview:

Shriners Children’s is a family that respects, supports, and values each other. We are engaged in providing excellence in patient care, embracing multi-disciplinary education, and research with global impact. We foster a learning environment that values evidenced based practice, experience, innovation, and critical thinking. Our compassion, integrity, accountability, and resilience defines us as leaders in pediatric specialty care for our children and their families.

Job Overview:

The Intake Coordinator position is primarily responsible for processing and tracking new patient referrals, schedules and monitors new patient internal referrals, clinic appointments and changes, and communicates with families and Shrine Centers regarding status. Triages patient/provider referrals by assessing urgency. Checks in/out patients during clinic.  The Intake Coordinator is also responsible for rescheduling patients assigned and calling no shows and monitoring order queue for assigned providers.

Responsibilities:

Processes new patient referrals.  Triages referrals by assessing need for urgent care.

Communicates with patients families via phone and written notification regarding appointments, denials, requests for additional information

Communicates appointment date and time of scheduled visit to the patient's family

Qualifications:

High School diploma required, along with exceptional computer and interpersonal skills. 2 years plus office administrative experience in a pediatric medical setting strongly preferred; Bi-lingual Spanish/English a plus