Overview and Summary:

We are Automotive Business Scientists. We empower our clients to turn overwhelming industry data into discovery, action and measured success.  We are unique market leaders because we find and examine possibilities through the clarity of a scientific lens. To solve the toughest client challenges, we need curious, creative and dedicated people to join our team. 

We search out individuals who align with our core values and who adhere to the highest standards of integrity and ethics in everything they do.  Our company is filled with the brightest minds and the biggest hearts at every level. We recognize that personal success takes on many different forms of the course of our lives – both professional and personally – so we provide a myriad of benefits and programs focused on Wellbeing, Growth, Community and Recognition.  One size does not fit all, so we encourage every Urban Scientist to discover their own formula for success.  If this sounds like the kind of company you would like to work with, Apply Now!

POSITION OVERVIEW

This position will be responsible for contacting dealers and requesting correction of United States dealer financial submissions in Urban Science’s proprietary business management solution, which is a web-based solution that provides dealers and manufacturers with the financial reporting and analysis to make critical business decisions.

This role requires leveraging problem solving and interpersonal skills to work independently with dealers to resolve issues in a timely manner.

Workplace flexibility has taken on a whole new meaning here at Urban Science. The requirements of each team, role and employee can look quite different. Leaders work with their teams to determine the right balance for working in-person and remotely, considering the needs of the business, our clients, cross-functional projects, individual work, and individual preference.  This role has current Hybrid Workplace flexibility. Candidate may perform most of the role remotely, however, must be available and willing to travel and work in-person in Detroit area approximately every other month.

Essential Duties and Responsibilities:

• Call dealers’ accounting department representatives to request that they diagnosis and fix any

errors found in the financial submissions after being audited through Urban Science’s proprietary business management solution

• Address questions from Dealers

• Attend weekly internal and client meetings as needed

• Effectively build and maintain friendly, warm relationships or networks of contacts with clients/customers

Qualifications - Education and Experience:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• A positive can-do attitude illustrated by the ability and willingness to learn and meet/exceed client expectations

• Ability to prioritize to competing demands, manage multiple concurrent tasks and adapt to changing priorities

• Strong organizational skills and attention to detail

• Excellent team player

• Oral and written English communication skills necessary to express ideas and concepts clearly and persuasively to individuals and groups, including clients

• Knowledge of Microsoft Office, specifically, Outlook and Excel required

• Familiar with basic accounting principles and/or financial statements is preferred

EDUCATION AND EXPERIENCE

• High School or Equivalent Diploma

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Able to operate PC and other office equipment

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

This description is intended to describe the type and level of work being performed by a person assigned to this position. It is NOT an exhaustive list of all duties and responsibilities required by a person so classified.