Surveillance Manager

Posted on Oct 2, 2024 by Monarch Casino Resort & Spa Black Hawk
Black Hawk, CO
Admin & Secretarial
Immediate Start
Annual Salary
Full-Time
Overview:

Job Title: Surveillance Manager 

Salary: $75,000+

Status: Full Time

Shift: Varies



There are many great advantages to work in our Surveillance department:

4/10's!

Free Hot Meal per shift

Non-smoking environment

Subsidized transportation

Flexible Schedules

Career Advancement

Responsibilities:

Ensure all Surveillance policies and procedures are followed

Handle communication between Surveillance and other departments and agencies

Review all paperwork

Train or delegate training of Surveillance personnel

Fill in Surveillance as needed and work open shifts as needed

Keep team members informed of changes in casino policies, procedures, and gaming related issues

Conduct interviews for open positions

Assist with performance management of Surveillance team (including but limited to disciplinary action of Surveillance (including but not limited to preparing issues discipline and performance reviews)

Monitor casino activity.

Writes accurate reports and keeps logs current and correct.

Records all activities on property

Dub media as needed

Operate all surveillance equipment

Occasional heavy lifting

Sit and view monitors for duration of shift when needed

Qualifications:

Must be able to obtain and maintain a Colorado Support Gaming License.

Must be able to uphold the highest level of confidentiality

Must be able to work any shift, including weekends and holidays

Must be able to learn and operate all surveillance equipment

Exceptional customer service skills to both external and internal customers required with adherence to the All Star Service Principles.

2 years casino Surveillance Management experience 

Knowledge of internal and external thefts, cards, slots, cage and all other areas of the casino preferred.

Previous casino experience preferred.

DVR experience highly desirable

Not only does Monarch offer a luxury experience for guests we offer luxury benefits to our Team Members as well!

Full Time Team Members (30+ hours) will enjoy the following benefits and perks:

2 Weeks PTO at your first-year anniversary of employment

6 Observed Holidays and Vacation Pay

Health Benefit Insurance Package after 90 days includes: medical, dental, vision, life insurance, short term disability, 401k with company match

Part Time and Full Time Team Members (TMs) will enjoy the following benefits and perks:

1 Free Hot Meal per shift and Unlimited Coffee, Tea, Soft Drinks

Up to 48 hours of Sick Pay for Team Members Under 30 hrs per Week

80% Subsidized Bus Transportation Options

Free Covered Parking

Education/Tuition/Certification Reimbursement (up to $6,000 per calendar year)

Wardrobe/Uniforms and Dry Cleaning Provided Free of Charge for most positions

Career Development and Advancement Programs

Team Member Anniversary Recognition (earn resort credit, vacation trips and more!)

Team Member Hotel, Retail and Spa Discounts

Save your gas and mileage on your car! Check out these convenient casino bus routes at  or .

As a Team Member of Monarch, we subsidize your bus transportation up to 80%!

An Equal Opportunity Employer: Monarch Casino Resort Spa does not discriminate on the basis of race, color, religion, national origin, sex, age, disability, genetic information or any other status protected by law or regulation. It is Monarch’s intention that all qualified applicants are given equal opportunity and that selection decisions be based on job-related factors.

Reference: 203142170

https://jobs.careeraddict.com/post/95750194

Surveillance Manager

Posted on Oct 2, 2024 by Monarch Casino Resort & Spa Black Hawk

Black Hawk, CO
Admin & Secretarial
Immediate Start
Annual Salary
Full-Time
Overview:

Job Title: Surveillance Manager 

Salary: $75,000+

Status: Full Time

Shift: Varies



There are many great advantages to work in our Surveillance department:

4/10's!

Free Hot Meal per shift

Non-smoking environment

Subsidized transportation

Flexible Schedules

Career Advancement

Responsibilities:

Ensure all Surveillance policies and procedures are followed

Handle communication between Surveillance and other departments and agencies

Review all paperwork

Train or delegate training of Surveillance personnel

Fill in Surveillance as needed and work open shifts as needed

Keep team members informed of changes in casino policies, procedures, and gaming related issues

Conduct interviews for open positions

Assist with performance management of Surveillance team (including but limited to disciplinary action of Surveillance (including but not limited to preparing issues discipline and performance reviews)

Monitor casino activity.

Writes accurate reports and keeps logs current and correct.

Records all activities on property

Dub media as needed

Operate all surveillance equipment

Occasional heavy lifting

Sit and view monitors for duration of shift when needed

Qualifications:

Must be able to obtain and maintain a Colorado Support Gaming License.

Must be able to uphold the highest level of confidentiality

Must be able to work any shift, including weekends and holidays

Must be able to learn and operate all surveillance equipment

Exceptional customer service skills to both external and internal customers required with adherence to the All Star Service Principles.

2 years casino Surveillance Management experience 

Knowledge of internal and external thefts, cards, slots, cage and all other areas of the casino preferred.

Previous casino experience preferred.

DVR experience highly desirable

Not only does Monarch offer a luxury experience for guests we offer luxury benefits to our Team Members as well!

Full Time Team Members (30+ hours) will enjoy the following benefits and perks:

2 Weeks PTO at your first-year anniversary of employment

6 Observed Holidays and Vacation Pay

Health Benefit Insurance Package after 90 days includes: medical, dental, vision, life insurance, short term disability, 401k with company match

Part Time and Full Time Team Members (TMs) will enjoy the following benefits and perks:

1 Free Hot Meal per shift and Unlimited Coffee, Tea, Soft Drinks

Up to 48 hours of Sick Pay for Team Members Under 30 hrs per Week

80% Subsidized Bus Transportation Options

Free Covered Parking

Education/Tuition/Certification Reimbursement (up to $6,000 per calendar year)

Wardrobe/Uniforms and Dry Cleaning Provided Free of Charge for most positions

Career Development and Advancement Programs

Team Member Anniversary Recognition (earn resort credit, vacation trips and more!)

Team Member Hotel, Retail and Spa Discounts

Save your gas and mileage on your car! Check out these convenient casino bus routes at  or .

As a Team Member of Monarch, we subsidize your bus transportation up to 80%!

An Equal Opportunity Employer: Monarch Casino Resort Spa does not discriminate on the basis of race, color, religion, national origin, sex, age, disability, genetic information or any other status protected by law or regulation. It is Monarch’s intention that all qualified applicants are given equal opportunity and that selection decisions be based on job-related factors.

Reference: 203142170

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