Marc Daniels are urgently seeking a Customer Service Representative for immediate Start to join a well-known company based in Sheffield for an interim role (initially 8 weeks)

This role offers hybrid working

This is for an immediate start and comes with a market leading pay rate.

Please get in touch ASAP if you have 2 years+ experience in Customer service and are available within 1 week:

Key Responsibilities:

Respond to customer inquiries in a timely and professional manner.
Provide accurate information about products, services, and company policies.
Process orders, handle returns, and resolve customer complaints.
Escalate complex issues to the appropriate department or supervisor.
Maintain accurate records of customer interactions and transactions.
Contribute to a positive and supportive team environment.Essential Skills and Experience:

Excellent communication and interpersonal skills.
Strong problem-solving abilities and a customer-centric approach.
Proficient in using computers and common software applications.
Ability to work independently and as part of a team.
Previous experience in a customer service role is preferred, but not essential for the right candidate with a positive attitude and willingness to learn