At Engineering Direct Ltd we are looking for an experienced Customer Service & Sales Administrator to cover maternity leave, for a minimum of 3 months, for one of our busy Clients.

Responsibilities:
● Offering customer support to stakeholders
● Receiving inbound calls from new and existing customers
● Managing the input of orders and ensuring availability of product
● Communicating with internal and external contacts in a clear and efficient
manner
● Providing resolutions to all queries raised
● Signposting stakeholders in the right direction for queries you are unable to
resolve
● Handling any complaints in a quick and effective manner
● Collaborating data into IT systems

Experience needed:
● Prior experience in a customer facing administrative role
● Capacity to operate with minimal supervision
● Strong IT literacy skills with MS Office
● Experience with in house IT systems
● Confident telephone manner
● Strong verbal and written communication skills
● Excellent interpersonal skills

Shift Pattern

Monday - Friday, flexible hours (between 6 - 8hrs per day) between 07:30 and 17:30.

Immediate start so apply today