Customer Service Coordinator
Posted on Oct 1, 2024 by CV-Library
Hellaby, South Yorkshire, United Kingdom
Customer Service
Immediate Start
£25.6k - £25.6k Annual
Part-Time
Pro rata salary for 30 hours per week is £20,500 per annum (Mon to Thursday)
The H&H Group is a global manufacturer and wholesaler of lifestyle products, specialising in personalised impulse gifts, sustainable home fragrance products, and organic Italian wines.
Main purpose of the role:
The administration of National Account customers' requirements through the provision of customer services, auto-replenishment of stock and data analysis.
Key duties:
* Maintaining auto-replenishment (AR) systems and tools through data input and analysis to provide accurate data for stock and order fulfillment
* Providing administrative support to the National Account Managers to enable the achievement of company goals and objectives.
* Point of contact with customers to ensure their requirements are being met
* Support and assistance to internal and external merchandising teams, ensuring all relevant product / display Information is available
* Accurate and timely administration of commercial documentation relating to customers
Key attributes/experience required for the role:
* Experience in a screen-based customer service role.
* Competent with Microsoft Office, particularly Outlook, Excel, and Word.
* Keen and willing to learn in house ERP systems.
* Analytical and an eye for detail.
* Numerate.
* Good Communicator.
* Enjoy working in a team environment
The H&H Group is a global manufacturer and wholesaler of lifestyle products, specialising in personalised impulse gifts, sustainable home fragrance products, and organic Italian wines.
Main purpose of the role:
The administration of National Account customers' requirements through the provision of customer services, auto-replenishment of stock and data analysis.
Key duties:
* Maintaining auto-replenishment (AR) systems and tools through data input and analysis to provide accurate data for stock and order fulfillment
* Providing administrative support to the National Account Managers to enable the achievement of company goals and objectives.
* Point of contact with customers to ensure their requirements are being met
* Support and assistance to internal and external merchandising teams, ensuring all relevant product / display Information is available
* Accurate and timely administration of commercial documentation relating to customers
Key attributes/experience required for the role:
* Experience in a screen-based customer service role.
* Competent with Microsoft Office, particularly Outlook, Excel, and Word.
* Keen and willing to learn in house ERP systems.
* Analytical and an eye for detail.
* Numerate.
* Good Communicator.
* Enjoy working in a team environment
Reference: 222413099
https://jobs.careeraddict.com/post/95687256
Customer Service Coordinator
Posted on Oct 1, 2024 by CV-Library
Hellaby, South Yorkshire, United Kingdom
Customer Service
Immediate Start
£25.6k - £25.6k Annual
Part-Time
Pro rata salary for 30 hours per week is £20,500 per annum (Mon to Thursday)
The H&H Group is a global manufacturer and wholesaler of lifestyle products, specialising in personalised impulse gifts, sustainable home fragrance products, and organic Italian wines.
Main purpose of the role:
The administration of National Account customers' requirements through the provision of customer services, auto-replenishment of stock and data analysis.
Key duties:
* Maintaining auto-replenishment (AR) systems and tools through data input and analysis to provide accurate data for stock and order fulfillment
* Providing administrative support to the National Account Managers to enable the achievement of company goals and objectives.
* Point of contact with customers to ensure their requirements are being met
* Support and assistance to internal and external merchandising teams, ensuring all relevant product / display Information is available
* Accurate and timely administration of commercial documentation relating to customers
Key attributes/experience required for the role:
* Experience in a screen-based customer service role.
* Competent with Microsoft Office, particularly Outlook, Excel, and Word.
* Keen and willing to learn in house ERP systems.
* Analytical and an eye for detail.
* Numerate.
* Good Communicator.
* Enjoy working in a team environment
The H&H Group is a global manufacturer and wholesaler of lifestyle products, specialising in personalised impulse gifts, sustainable home fragrance products, and organic Italian wines.
Main purpose of the role:
The administration of National Account customers' requirements through the provision of customer services, auto-replenishment of stock and data analysis.
Key duties:
* Maintaining auto-replenishment (AR) systems and tools through data input and analysis to provide accurate data for stock and order fulfillment
* Providing administrative support to the National Account Managers to enable the achievement of company goals and objectives.
* Point of contact with customers to ensure their requirements are being met
* Support and assistance to internal and external merchandising teams, ensuring all relevant product / display Information is available
* Accurate and timely administration of commercial documentation relating to customers
Key attributes/experience required for the role:
* Experience in a screen-based customer service role.
* Competent with Microsoft Office, particularly Outlook, Excel, and Word.
* Keen and willing to learn in house ERP systems.
* Analytical and an eye for detail.
* Numerate.
* Good Communicator.
* Enjoy working in a team environment
Reference: 222413099
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