Contract Type: Permanent
⌚ Hours: Full time, 37.5 hours per week
💰 Salary: £42,213.23 - £46,434.55 (depending on experience and skills)
Lead with purpose, inspire innovation, and drive excellence at the core of our East Division's operations
We are looking for an experienced Senior Operations Service Manager to lead and manage our Operations team within the East Division. Reporting directly to the Regional General Manager, you’ll be at the heart of ensuring high-quality, safe, and efficient services, all while working hand-in-hand with clinical teams to drive improvement and innovation.
Lead with vision, elevate client experiences, and steer strategic success, all while fostering collaboration and driving operational excellence.
In this role, your responsibilities will include resource management, enhancing client experiences, and keeping everything running smoothly. You’ll also support with exciting strategic projects and collaborate with the wider management team to hit our regional goals.
The role requires proven leadership, management, and operational expertise, along with strong communication and team collaboration skills. You must be flexible to travel and support the wider region on an ad-hoc basis.
What’s in it for you?
In addition to a competitive salary and a supportive work environment, we offer an impressive benefits package that goes beyond the basics:
* Financial Reward: Take advantage of free parking and local amenities, competitive salary with opportunities for progression, up to 5% employer pension contribution, and thousands of perks through Blue Light card.
* Health and Wellness: Access to a 24/7 Employee Assistance Programme, Doctor Line for over-the-phone GP consultations, and dedicated Mental Health First Aiders.
* Work-Life Balance: Enjoy a flexible schedule, a Birthday Bonus day off, and competitive family-friendly benefits.
* Career Development: Paid training, opportunities for accredited apprenticeship programs, and potential for career progression