Customer Service & Sales Trainer
£30,000 + Bonuses
Leicester
Hybrid

Our client

Are you passionate about all things training?
We are excited to work with a global business who need a hands-on training professional to look after their customer service and sales team.
Working from their busy office in Leicester you will act as an integral part of the business coordinating all the training needs within the sales and service team.

The role

Create and launch bespoke training modules

Design, create, develop, customise and maintain learning solution content

Providing 1:1 coaching sessions

Take responsibility for all necessary administrative duties within the role including diary training scheduling

Research, propose and design training sessions to help onboard new employees and up-skill existing employees

Working closely with management to support team members

Ability to fully understand new processes and adapt to real time business changes

Identify gaps in training and implement new plans accordingly

The candidate

Experience in a sales/ customer service training role

Excellent communication skills

Preferable knowledge of Salesforce but not essential

Knowledge of Excel, Word and PowerPoint

Excellent organisational skills

Experience mentoring team members

Responsibility for the delivery of our induction programme

Interested? Please click ‘apply’ today