As a Temporary Customer Service Advisor you will be responsible for handling inbound calls from a UK customer base, handling customer queries and updating information on CRM systems.

Client Details

Our client is the leading supplier for energy across the North West region. They are looking for a Temporary Customer Service Advisor to join their Preston team on a temp to perm basis!

Description

As a Temporary Customer Service Advisor you will:

Be first point of contact for customers in relation to any queries they have with their account
Endeavour to resolve any issues the customer may have
Communicate feedback to senior personnel on the customer experience and issues
Adhoc duties as and when required

Profile

To be successful in this role:

Excellent communication skills that promote great customer conversations
Flexible from 6am - midnight for rotational shift patterns, i.e. 6 - 12pm, 9 - 5pm, 3pm - 12pm etc
Experience within customer service, ideally within telephony roles
Able to work in a team setting as well as independently
Strong IT skillsPlease note you will need able to pass DBS checks and a Drug & Alcohol test.

Job Offer

In return, our client can offer:

Competitive pay rate
Great work culture
10% shift pay on top of baisc salary
Free on-site-parking