Service Desk Co-Ordinator

CV-Library

Posted on Sep 30, 2024 by CV-Library
Harpurhey, Greater Manchester, United Kingdom
Admin & Secretarial
Immediate Start
Annual Salary
Full-Time
Due to the continued expansion of our Sudlows Service Desk Offering, we have an exciting career opportunity for an experienced and enthusiastic Project Co-Ordinator and planner. Sudlows, who work throughout the UK, have a growing portfolio of clients globally. We have over 200 staff and have achieved recent growth with ongoing expansion plans. Sudlows are keen to recruit candidates who will be part of this ambition.

The Role

The successful candidate will be a valued member of our Enterprise Services Department. We are currently looking to grow our business and this role is a key part to this vision. This role is to provide the business with coordination of resource and materials including client reports and day to day support to the project teams and other company departments where required, ensuring all tasks are carried out to the highest level of accuracy without delay.

Key tasks and Responsibilities

Overview

Assist with logistics including agendas, actions and general administrative support for key business meetings on a weekly and monthly basis.

Co-ordinate and enable communication between all teams involved in project delivery.

Regular liaison with the Health & Safety department to ensure high standards are met and project folders are updated.

Manage, maintain and monitor key administrative processes such as; organization charts, cost tracking, project team training schedule, all staff and management distribution lists.

Attend strategy and client meetings, take and distribute minutes and follow up action points with relevant team members.

Collating data to produce reports using MS Office suite.

To support the team to maintain accurate, timely and legible records.

To answer/deal with queries, both face to face and via the telephone in an appropriate and timely manner.

To maintain filing systems in line with organisations policies and procedures.

Support Operations Directors in all aspects of required work

Key Points

Working for a Global client – UK and EU sites

Varied work streams for Global Client

Commercial awareness – Not necessary

Scheduling Resource – Internal and Sub- Contract

Procurement

Customer facing

Working within a well-structured team

Varied requirements for Microsoft software

Successful candidate to give valued add / new dynamic to the team.

Busy/varied/demanding role.

Job Management and ownership

Personal Specification

Technical Skills and Qualifications

Proven experience in a project co-ordinator role, preferably in the construction industry

Some technical / engineering knowledge would be an advantage.

Ability to manage a heavy workload and conflicting demands, whilst consistently producing high-quality work to tight deadlines

Experience of liaising with colleagues from operational staff to senior director level, and the ability to manage upwards.

First class communication skills, personal confidence and the ability to influence others

Intermediate to advanced Word, Excel and PowerPoint skills

Accurate data entry processing experience

Attention to detail.

Planning and Organising

Ability to organize own workload.

Ability to prioritize work and deliver to tight deadlines

Able to maintain accurate and timely records as required by the role.

Ability to identify and can solve everyday job-based problems in liaison with the relevant project manager.

Working with people

Able to establish a rapport with service users as necessary e.g. clients, members of the public, other contractors etc.

Understands how to encourage and influence people to get the best from them.

Understands the needs of others and able to respond accordingly.

Communication

Able to communicate factual information politely and courteously.

Has everyday spoken skills e.g. telephone and face-to-face conversations

Has advanced written and numeric skills appropriate to the job.

Able to listen, observe and report information to manager.

Vacancy Summary

We offer a competitive package commensurate with qualifications and experience to the right candidate.

Type: Permanent
Location: Manchester
Rate: To be negotiated dependant on experience

Reference: 222109486

https://jobs.careeraddict.com/post/95654401
CV-Library

Service Desk Co-Ordinator

CV-Library

Posted on Sep 30, 2024 by CV-Library

Harpurhey, Greater Manchester, United Kingdom
Admin & Secretarial
Immediate Start
Annual Salary
Full-Time
Due to the continued expansion of our Sudlows Service Desk Offering, we have an exciting career opportunity for an experienced and enthusiastic Project Co-Ordinator and planner. Sudlows, who work throughout the UK, have a growing portfolio of clients globally. We have over 200 staff and have achieved recent growth with ongoing expansion plans. Sudlows are keen to recruit candidates who will be part of this ambition.

The Role

The successful candidate will be a valued member of our Enterprise Services Department. We are currently looking to grow our business and this role is a key part to this vision. This role is to provide the business with coordination of resource and materials including client reports and day to day support to the project teams and other company departments where required, ensuring all tasks are carried out to the highest level of accuracy without delay.

Key tasks and Responsibilities

Overview

Assist with logistics including agendas, actions and general administrative support for key business meetings on a weekly and monthly basis.

Co-ordinate and enable communication between all teams involved in project delivery.

Regular liaison with the Health & Safety department to ensure high standards are met and project folders are updated.

Manage, maintain and monitor key administrative processes such as; organization charts, cost tracking, project team training schedule, all staff and management distribution lists.

Attend strategy and client meetings, take and distribute minutes and follow up action points with relevant team members.

Collating data to produce reports using MS Office suite.

To support the team to maintain accurate, timely and legible records.

To answer/deal with queries, both face to face and via the telephone in an appropriate and timely manner.

To maintain filing systems in line with organisations policies and procedures.

Support Operations Directors in all aspects of required work

Key Points

Working for a Global client – UK and EU sites

Varied work streams for Global Client

Commercial awareness – Not necessary

Scheduling Resource – Internal and Sub- Contract

Procurement

Customer facing

Working within a well-structured team

Varied requirements for Microsoft software

Successful candidate to give valued add / new dynamic to the team.

Busy/varied/demanding role.

Job Management and ownership

Personal Specification

Technical Skills and Qualifications

Proven experience in a project co-ordinator role, preferably in the construction industry

Some technical / engineering knowledge would be an advantage.

Ability to manage a heavy workload and conflicting demands, whilst consistently producing high-quality work to tight deadlines

Experience of liaising with colleagues from operational staff to senior director level, and the ability to manage upwards.

First class communication skills, personal confidence and the ability to influence others

Intermediate to advanced Word, Excel and PowerPoint skills

Accurate data entry processing experience

Attention to detail.

Planning and Organising

Ability to organize own workload.

Ability to prioritize work and deliver to tight deadlines

Able to maintain accurate and timely records as required by the role.

Ability to identify and can solve everyday job-based problems in liaison with the relevant project manager.

Working with people

Able to establish a rapport with service users as necessary e.g. clients, members of the public, other contractors etc.

Understands how to encourage and influence people to get the best from them.

Understands the needs of others and able to respond accordingly.

Communication

Able to communicate factual information politely and courteously.

Has everyday spoken skills e.g. telephone and face-to-face conversations

Has advanced written and numeric skills appropriate to the job.

Able to listen, observe and report information to manager.

Vacancy Summary

We offer a competitive package commensurate with qualifications and experience to the right candidate.

Type: Permanent
Location: Manchester
Rate: To be negotiated dependant on experience

Reference: 222109486

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