Dispatcher

Posted on Sep 28, 2024 by Rescue Rooter
Seattle, WA
Transport
Immediate Start
Annual Salary
Full-Time
Company Name:

Rescue Rooter

Overview:

American Residential Services is the largest provider of residential services in the US, employing more than 7000 professionals across the country. ARS has been serving its customers with HVAC, Plumbing and Electrical solutions for over 45 years since its establishment in 1975.

LOOK at what’s NEW in 2024 for full-time employees... 

Low-Cost Health Insurance Plans starting at $5 a week.

Free 24/7 Virtual Telemedicine Services from your first day of employment.

Enhanced Dental Insurance options. 

NEW Pet Insurance Plan - Protect all of your loved ones! 

NEW Legal Insurance Plan available. 

Schedule: Sunday - Thursday ( Sunday:7:00 AM - 6:00 PM Mon-Thurs:11:00 AM - 7:00 PM)

Responsibilities:

Rescue Rooter is a national leader providing plumbing products and services to our residential and commercial customers. We currently have an excellent opportunity for a Dispatcher to join our team.

Why Rescue Rooter

$22.00-$24.00/hr. depending on experience

Comprehensive benefits package including medical, dental, vision & life insurance

Employer paid Telehealth benefits with virtual doctor visits from day one for employee and family

$5 a week medical plan option with Health Saving Account and annual company contribution

401(k) plan with company match

Paid PTO, holidays, and sick time

Quality, comprehensive paid training programs

Discount Programs with our partnered accounts (Childcare, personal cell phone, etc.) 

Opportunity to give back to your community through partnership with St. Jude Children’s Research Hospital, The Tim Tebow Foundation, ARS Cares Program, and More!

Promotion opportunities! We love to promote existing employees who demonstrate skills and work ethic of success!

What will you do

Answer customer calls within a busy office

Set and schedule technician appointments for jobs

Enter customer data into the computer

Respond in a timely fashion to customer queries

Resolve and assist customers by taking incoming calls and making outbound calls regarding appointment scheduling for maintenance agreements

Qualifications:

What do you need

High school diploma or GED equivalent, or a combination of related experience and/or advanced training/education

One or more years of experience as a dispatcher

Availability to work Tuesday - Saturday (10:30am - 7:00pm)

Ability to thrive in a fast-paced environment

A strong degree of self-motivation to provide exceptional customer service to customers by phone while directing technicians by radio and tracking devices

Excellent organizational skills and the ability to coordinate multiple appointments

Demonstrated listening, written/verbal communication, and interpersonal skills

Proven ability to meet and exceed set goals

Excellent customer service skills and experience gathering customer information and keying it into a computer

Computer proficiency, including working knowledge of Microsoft Office products, including Excel and Word

Knowledge of the local geographic territory

If interested, in joining our team, please call Morgan today to set up an interview (phone number removed) or submit your application.

All candidates are required to undergo pre-employment drug screen and employment background checks. Rescue Rooter is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.



Reference: 202647539

https://jobs.careeraddict.com/post/95646780

Dispatcher

Posted on Sep 28, 2024 by Rescue Rooter

Seattle, WA
Transport
Immediate Start
Annual Salary
Full-Time
Company Name:

Rescue Rooter

Overview:

American Residential Services is the largest provider of residential services in the US, employing more than 7000 professionals across the country. ARS has been serving its customers with HVAC, Plumbing and Electrical solutions for over 45 years since its establishment in 1975.

LOOK at what’s NEW in 2024 for full-time employees... 

Low-Cost Health Insurance Plans starting at $5 a week.

Free 24/7 Virtual Telemedicine Services from your first day of employment.

Enhanced Dental Insurance options. 

NEW Pet Insurance Plan - Protect all of your loved ones! 

NEW Legal Insurance Plan available. 

Schedule: Sunday - Thursday ( Sunday:7:00 AM - 6:00 PM Mon-Thurs:11:00 AM - 7:00 PM)

Responsibilities:

Rescue Rooter is a national leader providing plumbing products and services to our residential and commercial customers. We currently have an excellent opportunity for a Dispatcher to join our team.

Why Rescue Rooter

$22.00-$24.00/hr. depending on experience

Comprehensive benefits package including medical, dental, vision & life insurance

Employer paid Telehealth benefits with virtual doctor visits from day one for employee and family

$5 a week medical plan option with Health Saving Account and annual company contribution

401(k) plan with company match

Paid PTO, holidays, and sick time

Quality, comprehensive paid training programs

Discount Programs with our partnered accounts (Childcare, personal cell phone, etc.) 

Opportunity to give back to your community through partnership with St. Jude Children’s Research Hospital, The Tim Tebow Foundation, ARS Cares Program, and More!

Promotion opportunities! We love to promote existing employees who demonstrate skills and work ethic of success!

What will you do

Answer customer calls within a busy office

Set and schedule technician appointments for jobs

Enter customer data into the computer

Respond in a timely fashion to customer queries

Resolve and assist customers by taking incoming calls and making outbound calls regarding appointment scheduling for maintenance agreements

Qualifications:

What do you need

High school diploma or GED equivalent, or a combination of related experience and/or advanced training/education

One or more years of experience as a dispatcher

Availability to work Tuesday - Saturday (10:30am - 7:00pm)

Ability to thrive in a fast-paced environment

A strong degree of self-motivation to provide exceptional customer service to customers by phone while directing technicians by radio and tracking devices

Excellent organizational skills and the ability to coordinate multiple appointments

Demonstrated listening, written/verbal communication, and interpersonal skills

Proven ability to meet and exceed set goals

Excellent customer service skills and experience gathering customer information and keying it into a computer

Computer proficiency, including working knowledge of Microsoft Office products, including Excel and Word

Knowledge of the local geographic territory

If interested, in joining our team, please call Morgan today to set up an interview (phone number removed) or submit your application.

All candidates are required to undergo pre-employment drug screen and employment background checks. Rescue Rooter is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.


Reference: 202647539

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