Responsibilities:

Hermitage Primary Care, a division of Summit Medical Group, is seeking a Clinical & Office Assistant to join their practice. 

This is a PRN time opportunity as needed. 

Responsibilities: (List does not include all duties assigned)

Escorts patients to exam rooms and prepares patients for examinations and procedures according to physician preferences.

Uses good skills in recording vital signs of patients, including pulse, blood pressure, height, weight, etc.

Uses good clinical skills in performing appropriate procedures, such as phlebotomy, injections, EKGs, holter monitors, etc.

Uses good clinical skills in assisting the physician(s) with procedures, as well as administering medications, and conducting patient educations.

Contacts patients regarding test results, or for other related reasons as directed.

Handles phone nursing when appropriate, to include triaging, pre-certs, referrals, calling in prescriptions, etc.

Contacts patients regarding test results or for other related reasons as directed.

Greets patients and visitors in a prompt, courteous, and helpful manner.

Checks-in and/or Checks- out patients.

     a) If checking in patients-Verifies and updates necessary information in the medical records / database, performs all registration functions.

     b) If checking out patients-collects copays and balances due as appropriate.

Assists patients with ambulatory difficulties, or other needs, as appropriate.

Maintains computerized scheduling and follows office scheduling policies.

Answers and screens telephone calls, takes messages, and provides appropriate information to phone callers.

Maintains stocked, neat and clean exam rooms and common work areas on a daily basis.

Adheres to established company policies and procedures (including the corporate compliance program), and follows state and federal regulations, such as OSHA and HIPAA guidelines.

Adheres to site-specific protocols and expectations.

Performs duties in a professional manner while exhibiting a courteous and cooperative manner to co-workers, management, and public.

Maintains strictest confidentiality, both internally (with Summit employees) and externally (with non-Summit persons).

Actively participates in site-level Quality Improvement Activities. Each employee will contribute to the continual evaluation site performance as well as the implementation and measurement of improvement activities that increase the quality of care provided to patients.

Performs all other duties assigned by supervisor, Site Manager, physician or Administrative staff.

Qualifications:

Education: High School Diploma or equivalent required, prefer additional vocational or college credits.

Experience: At least six months experience in a similar clinical setting preferred.

Overview:

Summit Medical Group is East Tennessee’s largest primary care organization with more than 415 providers at 87 practice locations in 19 counties. Summit also consists of four diagnostic centers, mobile diagnostic services, eight physical therapy centers, four express clinics, central laboratory, and sleep services center. Summit provides healthcare services to more than 370,000 patients, averaging over one million encounters annually. For more information, visit 

In addition to our commitment to the health of our community, our organization is also committed to the health of our employees through our employee Wellness Program.  Employees receive a discounted monthly insurance premium if they actively participate in the wellness program. Pre-employment drug testing will occur prior to starting work and only candidates who pass the drug test will be considered eligible for employment.