Front Office Assistant

Posted on Sep 28, 2024 by Orlando Health
Orlando, FL
Customer Service
Immediate Start
Annual Salary
Full-Time
Position Summary:

ORLANDO HEALTH MEDICAL GROUP

Orlando Health Medical Group is a physician-led group of medical practices serving patients from across Florida and

the Southeast. More than 1,500 physicians and 650 advanced practice professionals deliver expert care in more than 55 areas of focus — spanning primary care, adult medical and surgical specialties, and specialty institutes — to include adult and pediatric primary care, cardiology and vascular medicine, critical care, digestive health, neuroscience, orthopedics, oncology, bariatric surgery, general surgery, bone marrow transplant, women’s health,

more than 30 pediatric subspecialties, and the largest hospitalist program in Florida. As part of Orlando Health’s extensive network of comprehensive healthcare services, Orlando Health Medical Group is committed to providing easy access to integrated care. Our expansive range of practices offer multiple community locations and

convenient appointment options, so patients have easy access to comprehensive care.

Orlando Health Medical Group is part of the Orlando Health system of care, which includes award-winning hospitals  and ERs, specialty institutes, urgent care centers, primary care practices and outpatient facilities that span Florida’s

east to west coasts and beyond. Collectively, our 29,000+ team members honor our over 100-year legacy by providing professional and compassionate care to the patients, families and communities we serve.

Orlando Health is committed to providing you with benefits that go beyond the expected, with career-growing FREE

education programs and well-being services to support you and your family through every stage of life. We begin your benefits on day one and offer flexibility wherever possible, so that you can be present for your passions.

“Orlando Health Is Your Best Place to Work” is not just something we say, it’s our promise to you

Forbes has named Orlando Health as one of America's Best-In-State Employers. Orlando Health is committed to providing you with benefits that go beyond the expected, with career-growing FREE education programs and well-being services to support you and your family through every stage of life. We begin your benefits on day one and offer flexibility wherever possible, so that you can be present for your passions.

ORLANDO HEALTH - BENEFITS & PERKS:

Competitive Pay

Evening, nights, and weekend shift differentials offered for qualifying positions.

All Inclusive Benefits (start day one)

Student loan repayment, tuition reimbursement, FREE college education programs, retirement savings, paid paternity leave, fertility benefits, back up elder and childcare, pet insurance, PTO/Holidays, and more for full time and part time employees.

Forbes Recognizes Orlando Health as a Best-In-State Employer

Forbes has named Orlando Health as one of America's Best-In-State Employers for 2021. Orlando Health is the top healthcare organization in the Metro Orlando area to make the prestigious list. "We are proud to be named once again as a best place to work," said Karen Frenier, VP (HR). "This achievement reflects our positive culture and efforts to ensure that all team members feel respected, supported and valued.

Position Summary

The Front Office Assistant provides support with the daily activities for ambulatory/physician office operations, including patient registration, telephone coverage, appointment scheduling, and patient referrals under the supervision of Manager Practice Operations, Medical Office Manager, Academic Program Manager, Academic Nurse Manager and/or Practice Site Supervisor.

Responsibilities:

Essential Functions

Schedules patient appointments according to practice specific scheduling protocols and patient preference, to include obtaining required pre-certification and authorization for office visit(s) when required.

Obtains accurate and complete patient demographic and insurance information.

Processes all requests for medical records according to Orlando Health and department specific policies and procedures.

Adheres and assures compliance with Orlando Health and OHPE (OHPG, OPN) policy, procedures, and value statements.

Demonstrates competency in use of office equipment, technology, and answers telephone calls appropriately.

Demonstrate a Commitment to Excellence standards and actively engages to improve overall patient satisfaction experience.

Interacts with patients and families in a professional manner.

Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA and other federal, state and local standards.

Maintains compliance with all Orlando Health policies and procedures.

Qualifications:

Education/Training

High School graduate or equivalent.

Licensure/Certification

None.

Experience

Six (6) months experience in a clerical office, or general business, and/or customer service setting

Reference: 202648844

https://jobs.careeraddict.com/post/95645477

Front Office Assistant

Posted on Sep 28, 2024 by Orlando Health

Orlando, FL
Customer Service
Immediate Start
Annual Salary
Full-Time
Position Summary:

ORLANDO HEALTH MEDICAL GROUP

Orlando Health Medical Group is a physician-led group of medical practices serving patients from across Florida and

the Southeast. More than 1,500 physicians and 650 advanced practice professionals deliver expert care in more than 55 areas of focus — spanning primary care, adult medical and surgical specialties, and specialty institutes — to include adult and pediatric primary care, cardiology and vascular medicine, critical care, digestive health, neuroscience, orthopedics, oncology, bariatric surgery, general surgery, bone marrow transplant, women’s health,

more than 30 pediatric subspecialties, and the largest hospitalist program in Florida. As part of Orlando Health’s extensive network of comprehensive healthcare services, Orlando Health Medical Group is committed to providing easy access to integrated care. Our expansive range of practices offer multiple community locations and

convenient appointment options, so patients have easy access to comprehensive care.

Orlando Health Medical Group is part of the Orlando Health system of care, which includes award-winning hospitals  and ERs, specialty institutes, urgent care centers, primary care practices and outpatient facilities that span Florida’s

east to west coasts and beyond. Collectively, our 29,000+ team members honor our over 100-year legacy by providing professional and compassionate care to the patients, families and communities we serve.

Orlando Health is committed to providing you with benefits that go beyond the expected, with career-growing FREE

education programs and well-being services to support you and your family through every stage of life. We begin your benefits on day one and offer flexibility wherever possible, so that you can be present for your passions.

“Orlando Health Is Your Best Place to Work” is not just something we say, it’s our promise to you

Forbes has named Orlando Health as one of America's Best-In-State Employers. Orlando Health is committed to providing you with benefits that go beyond the expected, with career-growing FREE education programs and well-being services to support you and your family through every stage of life. We begin your benefits on day one and offer flexibility wherever possible, so that you can be present for your passions.

ORLANDO HEALTH - BENEFITS & PERKS:

Competitive Pay

Evening, nights, and weekend shift differentials offered for qualifying positions.

All Inclusive Benefits (start day one)

Student loan repayment, tuition reimbursement, FREE college education programs, retirement savings, paid paternity leave, fertility benefits, back up elder and childcare, pet insurance, PTO/Holidays, and more for full time and part time employees.

Forbes Recognizes Orlando Health as a Best-In-State Employer

Forbes has named Orlando Health as one of America's Best-In-State Employers for 2021. Orlando Health is the top healthcare organization in the Metro Orlando area to make the prestigious list. "We are proud to be named once again as a best place to work," said Karen Frenier, VP (HR). "This achievement reflects our positive culture and efforts to ensure that all team members feel respected, supported and valued.

Position Summary

The Front Office Assistant provides support with the daily activities for ambulatory/physician office operations, including patient registration, telephone coverage, appointment scheduling, and patient referrals under the supervision of Manager Practice Operations, Medical Office Manager, Academic Program Manager, Academic Nurse Manager and/or Practice Site Supervisor.

Responsibilities:

Essential Functions

Schedules patient appointments according to practice specific scheduling protocols and patient preference, to include obtaining required pre-certification and authorization for office visit(s) when required.

Obtains accurate and complete patient demographic and insurance information.

Processes all requests for medical records according to Orlando Health and department specific policies and procedures.

Adheres and assures compliance with Orlando Health and OHPE (OHPG, OPN) policy, procedures, and value statements.

Demonstrates competency in use of office equipment, technology, and answers telephone calls appropriately.

Demonstrate a Commitment to Excellence standards and actively engages to improve overall patient satisfaction experience.

Interacts with patients and families in a professional manner.

Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA and other federal, state and local standards.

Maintains compliance with all Orlando Health policies and procedures.

Qualifications:

Education/Training

High School graduate or equivalent.

Licensure/Certification

None.

Experience

Six (6) months experience in a clerical office, or general business, and/or customer service setting

Reference: 202648844

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