Our customer is looking for an Administrative Assistant to join their fun, dedicated team in New Braunfels. This position is an office based role joining a very close team dedicated to their customers, employees and team. This is a busy fast-growing company with offering a full benefits package including medical, dental, vision, paid time-off and a 401K.

JOB DESCRIPTION:

Assists the managers and supervisors in the performance of their

duties. Assists in ordering parts needed for scheduled repair orders. Answers incoming calls and directs them to the appropriate person/department to achieve excellent customer service. Greets customers andprovides information as requested.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Reviews repair orders and records type and scope of service to be performed.

Maintains customer files.

Updates maintenance manuals, bulletins, and other technical data from manufacturers and distributors.

Prepares estimates, memos and letters as directed.

Answers phones promptly and courteously. Greets customers quickly and fosters positive customer relations.

Secures credit authorization when necessary.

Assists with warranty duties, explains process to mechanics and helps warranty clerk as needed.

Keeps records of repairs and installation, and hours required on each job.

Files all technician time on all non-warranty repair orders.

Opens and closes out all non-warranty repair orders.

Performs general office duties, i.e. filing, typing, faxing, etc.

Ability to operate and understand various PC based programs and invoicing system.

Monitors and orders office supplies.

Ability to multi-task under pressure.

Must be a team player.

Maintain safe work environment.

Maintains a professional appearance.

QUALIFICATIONS AND POSITION REQUIREMENTS:

The individual must be able to perform each essential duty satisfactorily. Reasonable accommodations

may be made to enable individuals with disabilities to perform the essential

functions.

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.

Ability to write routine reports and correspondence.

Ability to speak effectively before groups of customers or employees of organization.

Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.

Ability to apply concepts of basic algebra and geometry.

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.

Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

EDUCATION and/or EXPERIENCE:

One-year certificate from college or technical school; or three to six months related experience and/or training; or equivalent combination of education and experience.

CERTIFICATES, LICENCES and REGISTRATIONS:

Valid Driver's License and clean driving record.