Automotive Service Advisor
Posted on Sep 28, 2024 by Chapel Hill Tire
Apex, NC
Automotive
Immediate Start
Annual Salary
Full-Time
Join Our Work Happy, Drive Happy Movement at Chapel Hill Tire
Are you a hard-working, diligent individual with a knack/passion for mechanical repair? Are you seeking a workplace where you can enhance your skills and advance your career through ongoing training? Do you value hard work, positivity, and delivering exceptional customer service?
If you just said, “Yes, yes, and YES!” then Chapel Hill Tire is the place for you.
Automotive Service Advisor
Key Responsibilities
Customer Interaction: Greet customers with a smile, creating a welcoming atmosphere.
Product Knowledge: Advise customers on the best tires for their vehicle, ensuring optimal performance and safety.
Problem-Solving: Listen to customers' descriptions of symptoms, ask clarifying questions, and accurately diagnose their car problems.
Service Recommendations: Recommend appropriate repairs and maintenance services based on customers' needs.
Customer Communication: Keep customers updated on the status of their vehicle repairs, ensuring transparency and trust.
Relationship Building: Build and maintain positive relationships with customers, fostering loyalty and repeat business.
Sales: Drive sales by effectively communicating the benefits of recommended services and products.
Why Chapel Hill Tire?
Ongoing Training: Enhance your skills through continuous training programs designed to keep you up-to-date with the latest industry standards and techniques. Paid training!
Growth Opportunities: Develop your skills and advance your career in a supportive environment.
Shared Values: Work with a team that values hard work, a positive attitude, and outstanding customer service.
Customer Focused: Be part of a team dedicated to ensuring every customer leaves satisfied
Requirements
No experience necessary but appreciated
Sales experience preferred
Ability to work with the general public
Ability to multitask and smile at the same time
Valid driver’s license required
Handle and prioritize phone calls, in-person customers, and communication with technicians
Growth Mindset
What else are we looking for!
Dependability — Requires being reliable, responsible, and dependable, and fulfilling obligations.
Attention to Detail — Being careful about details and thorough in completing work tasks. Our errors not only impact our customers view of us, but also their safety. Attention to detail is pertinent to ensure happiness and safety of our customers and team!
Self-Control — Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations. With customer service it is also crucial to handle customers and coworkers with tact and effectiveness during high-stress situations.
Stress Tolerance — With growth sometimes comes with setbacks and that's okay! With growth we want you to be able to accept productive feedback and being open to growth opportunities.
Integrity — Must be honest and ethical and treat customers and coworkers like family & do what you can to be greatful and helpful.
Benefits
10 Great Employee Benefits Separate Us From The Competition
Paid On the Job Training and Certifications
Accelerated career development
PTO (paid time off)
Weekends, nights, & holidays off
401K with 100% vesting and company match & Profit sharing
Comprehensive Health benefits
Dental and Vision benefits
Company paid life insurance
Aflac Insurance
Uniforms
Pay: Hourly + Commission + Bonuses = Annual Compensation of $40,000-$85,000
Compensation is tied to how well you utilize training and development. Those achieving greater success typically demonstrate higher scores and thoroughly embrace our processes.
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law
Are you a hard-working, diligent individual with a knack/passion for mechanical repair? Are you seeking a workplace where you can enhance your skills and advance your career through ongoing training? Do you value hard work, positivity, and delivering exceptional customer service?
If you just said, “Yes, yes, and YES!” then Chapel Hill Tire is the place for you.
Automotive Service Advisor
Key Responsibilities
Customer Interaction: Greet customers with a smile, creating a welcoming atmosphere.
Product Knowledge: Advise customers on the best tires for their vehicle, ensuring optimal performance and safety.
Problem-Solving: Listen to customers' descriptions of symptoms, ask clarifying questions, and accurately diagnose their car problems.
Service Recommendations: Recommend appropriate repairs and maintenance services based on customers' needs.
Customer Communication: Keep customers updated on the status of their vehicle repairs, ensuring transparency and trust.
Relationship Building: Build and maintain positive relationships with customers, fostering loyalty and repeat business.
Sales: Drive sales by effectively communicating the benefits of recommended services and products.
Why Chapel Hill Tire?
Ongoing Training: Enhance your skills through continuous training programs designed to keep you up-to-date with the latest industry standards and techniques. Paid training!
Growth Opportunities: Develop your skills and advance your career in a supportive environment.
Shared Values: Work with a team that values hard work, a positive attitude, and outstanding customer service.
Customer Focused: Be part of a team dedicated to ensuring every customer leaves satisfied
Requirements
No experience necessary but appreciated
Sales experience preferred
Ability to work with the general public
Ability to multitask and smile at the same time
Valid driver’s license required
Handle and prioritize phone calls, in-person customers, and communication with technicians
Growth Mindset
What else are we looking for!
Dependability — Requires being reliable, responsible, and dependable, and fulfilling obligations.
Attention to Detail — Being careful about details and thorough in completing work tasks. Our errors not only impact our customers view of us, but also their safety. Attention to detail is pertinent to ensure happiness and safety of our customers and team!
Self-Control — Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations. With customer service it is also crucial to handle customers and coworkers with tact and effectiveness during high-stress situations.
Stress Tolerance — With growth sometimes comes with setbacks and that's okay! With growth we want you to be able to accept productive feedback and being open to growth opportunities.
Integrity — Must be honest and ethical and treat customers and coworkers like family & do what you can to be greatful and helpful.
Benefits
10 Great Employee Benefits Separate Us From The Competition
Paid On the Job Training and Certifications
Accelerated career development
PTO (paid time off)
Weekends, nights, & holidays off
401K with 100% vesting and company match & Profit sharing
Comprehensive Health benefits
Dental and Vision benefits
Company paid life insurance
Aflac Insurance
Uniforms
Pay: Hourly + Commission + Bonuses = Annual Compensation of $40,000-$85,000
Compensation is tied to how well you utilize training and development. Those achieving greater success typically demonstrate higher scores and thoroughly embrace our processes.
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law
Reference: 202630313
https://jobs.careeraddict.com/post/95634866
Automotive Service Advisor
Posted on Sep 28, 2024 by Chapel Hill Tire
Apex, NC
Automotive
Immediate Start
Annual Salary
Full-Time
Join Our Work Happy, Drive Happy Movement at Chapel Hill Tire
Are you a hard-working, diligent individual with a knack/passion for mechanical repair? Are you seeking a workplace where you can enhance your skills and advance your career through ongoing training? Do you value hard work, positivity, and delivering exceptional customer service?
If you just said, “Yes, yes, and YES!” then Chapel Hill Tire is the place for you.
Automotive Service Advisor
Key Responsibilities
Customer Interaction: Greet customers with a smile, creating a welcoming atmosphere.
Product Knowledge: Advise customers on the best tires for their vehicle, ensuring optimal performance and safety.
Problem-Solving: Listen to customers' descriptions of symptoms, ask clarifying questions, and accurately diagnose their car problems.
Service Recommendations: Recommend appropriate repairs and maintenance services based on customers' needs.
Customer Communication: Keep customers updated on the status of their vehicle repairs, ensuring transparency and trust.
Relationship Building: Build and maintain positive relationships with customers, fostering loyalty and repeat business.
Sales: Drive sales by effectively communicating the benefits of recommended services and products.
Why Chapel Hill Tire?
Ongoing Training: Enhance your skills through continuous training programs designed to keep you up-to-date with the latest industry standards and techniques. Paid training!
Growth Opportunities: Develop your skills and advance your career in a supportive environment.
Shared Values: Work with a team that values hard work, a positive attitude, and outstanding customer service.
Customer Focused: Be part of a team dedicated to ensuring every customer leaves satisfied
Requirements
No experience necessary but appreciated
Sales experience preferred
Ability to work with the general public
Ability to multitask and smile at the same time
Valid driver’s license required
Handle and prioritize phone calls, in-person customers, and communication with technicians
Growth Mindset
What else are we looking for!
Dependability — Requires being reliable, responsible, and dependable, and fulfilling obligations.
Attention to Detail — Being careful about details and thorough in completing work tasks. Our errors not only impact our customers view of us, but also their safety. Attention to detail is pertinent to ensure happiness and safety of our customers and team!
Self-Control — Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations. With customer service it is also crucial to handle customers and coworkers with tact and effectiveness during high-stress situations.
Stress Tolerance — With growth sometimes comes with setbacks and that's okay! With growth we want you to be able to accept productive feedback and being open to growth opportunities.
Integrity — Must be honest and ethical and treat customers and coworkers like family & do what you can to be greatful and helpful.
Benefits
10 Great Employee Benefits Separate Us From The Competition
Paid On the Job Training and Certifications
Accelerated career development
PTO (paid time off)
Weekends, nights, & holidays off
401K with 100% vesting and company match & Profit sharing
Comprehensive Health benefits
Dental and Vision benefits
Company paid life insurance
Aflac Insurance
Uniforms
Pay: Hourly + Commission + Bonuses = Annual Compensation of $40,000-$85,000
Compensation is tied to how well you utilize training and development. Those achieving greater success typically demonstrate higher scores and thoroughly embrace our processes.
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law
Are you a hard-working, diligent individual with a knack/passion for mechanical repair? Are you seeking a workplace where you can enhance your skills and advance your career through ongoing training? Do you value hard work, positivity, and delivering exceptional customer service?
If you just said, “Yes, yes, and YES!” then Chapel Hill Tire is the place for you.
Automotive Service Advisor
Key Responsibilities
Customer Interaction: Greet customers with a smile, creating a welcoming atmosphere.
Product Knowledge: Advise customers on the best tires for their vehicle, ensuring optimal performance and safety.
Problem-Solving: Listen to customers' descriptions of symptoms, ask clarifying questions, and accurately diagnose their car problems.
Service Recommendations: Recommend appropriate repairs and maintenance services based on customers' needs.
Customer Communication: Keep customers updated on the status of their vehicle repairs, ensuring transparency and trust.
Relationship Building: Build and maintain positive relationships with customers, fostering loyalty and repeat business.
Sales: Drive sales by effectively communicating the benefits of recommended services and products.
Why Chapel Hill Tire?
Ongoing Training: Enhance your skills through continuous training programs designed to keep you up-to-date with the latest industry standards and techniques. Paid training!
Growth Opportunities: Develop your skills and advance your career in a supportive environment.
Shared Values: Work with a team that values hard work, a positive attitude, and outstanding customer service.
Customer Focused: Be part of a team dedicated to ensuring every customer leaves satisfied
Requirements
No experience necessary but appreciated
Sales experience preferred
Ability to work with the general public
Ability to multitask and smile at the same time
Valid driver’s license required
Handle and prioritize phone calls, in-person customers, and communication with technicians
Growth Mindset
What else are we looking for!
Dependability — Requires being reliable, responsible, and dependable, and fulfilling obligations.
Attention to Detail — Being careful about details and thorough in completing work tasks. Our errors not only impact our customers view of us, but also their safety. Attention to detail is pertinent to ensure happiness and safety of our customers and team!
Self-Control — Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations. With customer service it is also crucial to handle customers and coworkers with tact and effectiveness during high-stress situations.
Stress Tolerance — With growth sometimes comes with setbacks and that's okay! With growth we want you to be able to accept productive feedback and being open to growth opportunities.
Integrity — Must be honest and ethical and treat customers and coworkers like family & do what you can to be greatful and helpful.
Benefits
10 Great Employee Benefits Separate Us From The Competition
Paid On the Job Training and Certifications
Accelerated career development
PTO (paid time off)
Weekends, nights, & holidays off
401K with 100% vesting and company match & Profit sharing
Comprehensive Health benefits
Dental and Vision benefits
Company paid life insurance
Aflac Insurance
Uniforms
Pay: Hourly + Commission + Bonuses = Annual Compensation of $40,000-$85,000
Compensation is tied to how well you utilize training and development. Those achieving greater success typically demonstrate higher scores and thoroughly embrace our processes.
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law
Reference: 202630313
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