Job Description

The verification of proposals for mail-out accounts before paperwork is mailed and following up on those accounts to ensure that the documents are returned in a timely manner.

To perform this job successfully, an individual must be able to perform each essential duty and responsibility satisfactorily. Additionally, the person must possess and adhere to the following core company values:

Integrity

Passion

Work Ethic

Essential Duties and Responsibilities include the following. Other duties may be assigned:

Handling inbound and outbound calls with timeshare owners and/or internal customers.

Communicating and following up with timeshare owners by phone, email, and/or letter regarding their outstanding contract documents and assisting them in signing the documents electronically or by mail.

Assisting timeshare owners with questions about their outstanding documents, making payments, usage inquiries, and/or general account inquiries.

Responsibilities include verifying sales proposals from internal customers to ensure the proposals are correct and accurate before contracts are entered into the system.