Job Description

Duties and Responsibilities:

Respond to internet inquiries with courtesy, accuracy and professionalism

Promptly and accurately enter all customer inquiry data into the CRM.

Generate sales appointments

Conduct phone surveys to assess customer preferences and quality of experience

Effectively utilize lead management tools

Compile all necessary reports, forms and other documentation on a timely basis

Exhibit ethical behavior, provide the highest degree of customer satisfaction and be honest in all aspects of dealing with customers