Coordinator, Client Services Support

Posted on Sep 27, 2024 by RPM Living
Austin, TX
Customer Service
Immediate Start
Annual Salary
Full-Time
Overview:

Looking for something different? We ARE that something different at RPM Living.

Dynamic and fast growth culture and multiple nationwide opportunities let YOU shape your future with us. Top industry pay and benefits, best industry practices, career training and education, people-first focus...… we show you the way to success.

Position Summary: The Client Services Support Coordinator will work closely with other team members to develop and execute RPM’s corporate and regional property operations and marketing strategies and content for new business opportunities.

Responsibilities:

Provide general support to the Client Services Sales team to assist and serve our clients and the company on new business opportunities.

Organize and maintain Client Services library of support resources.

Significant project management of new business projects, maintaining daily contact with stakeholders to understand their needs and goals, ensuring we deliver cohesive and comprehensive deliverables for our clients.

Provide strategic oversight for brand, creative direction, marketing, operational content, and communication.

Track multiple moving pieces across various projects while managing overall workflow, emphasizing both attention to detail and organization.

Effective time management to meet deadlines for all new business initiatives.

Assist as a liaison between the client and company team members

Assist with preparing pitch material completion by creating the content for the pitch decks, interfacing directly with leadership, operations, and marketing throughout the process

Develop and produce professional proposals and supporting materials to clients in numerous markets

Participate in property operations and marketing strategy sessions, writing of content and edits/updates on proposals and presentations

Shop competitors for potential projects, when needed

Ensure best practice sharing and adoption across the pitch and/or proposal collateral

Stay informed on multifamily, economic, market, and demographic trends.

Assist with department projects as needed

Assist with client specific deliverables, reporting, and market research

Qualifications:

Education & Experience:

Bachelor's degree from four-year college or university. Experience may substitute for education.

Two years of experience in a corporate environment, preferably in real estate or multifamily. 

Property Management experience preferred

Physical Requirements:

May be required to sit or stand for extended periods of time

Must be able to read documents, computer screens and data

Must be able to hear and understand verbal communications in person and over the phone or computer

May occasionally be required to lift or carry items such as files or office supplies weighing up to 15 pounds

Must be able to operate a computer, keyboard, mouse and other office equipment

Work Environment:

This is a hybrid role, requiring the associate to work in one of our corporate or regional offices 4 days per week.

The office is an open setting which may include bright lights, constant noises and distractions.

Company Information:

Join RPM Living and experience exceptional benefits designed to enhance your life.

Weekly pay for all associates working onsite at an apartment community

Comprehensive healthcare coverage available for all full-time, regular associates 

Employer-paid employee assistance, mental health, and wellness programs

Ancillary benefits including critical illness, hospital indemnity, and accident insurance

401(k) with robust company match 

Opportunities for professional development, career growth, and role-based learning plans

Diversity, Equity, Inclusion and Belonging (DEIB) and multiple Employee Resource Groups (ERG)

Paid time off plus floating holidays and volunteer days

Discounted Perks (Costco membership, movie tickets, health & wellness, entertainment & travel discounts)

Employment with RPM Living is contingent upon successful completion of a background check as local and federal state requires, and possession of a valid driver's license.

RPM Living participates in E-Verify. For more information, see the E-Verify and the .

RPM Living is an Equal Opportunity Employer.

Reference: 202590618

https://jobs.careeraddict.com/post/95629142

Coordinator, Client Services Support

Posted on Sep 27, 2024 by RPM Living

Austin, TX
Customer Service
Immediate Start
Annual Salary
Full-Time
Overview:

Looking for something different? We ARE that something different at RPM Living.

Dynamic and fast growth culture and multiple nationwide opportunities let YOU shape your future with us. Top industry pay and benefits, best industry practices, career training and education, people-first focus...… we show you the way to success.

Position Summary: The Client Services Support Coordinator will work closely with other team members to develop and execute RPM’s corporate and regional property operations and marketing strategies and content for new business opportunities.

Responsibilities:

Provide general support to the Client Services Sales team to assist and serve our clients and the company on new business opportunities.

Organize and maintain Client Services library of support resources.

Significant project management of new business projects, maintaining daily contact with stakeholders to understand their needs and goals, ensuring we deliver cohesive and comprehensive deliverables for our clients.

Provide strategic oversight for brand, creative direction, marketing, operational content, and communication.

Track multiple moving pieces across various projects while managing overall workflow, emphasizing both attention to detail and organization.

Effective time management to meet deadlines for all new business initiatives.

Assist as a liaison between the client and company team members

Assist with preparing pitch material completion by creating the content for the pitch decks, interfacing directly with leadership, operations, and marketing throughout the process

Develop and produce professional proposals and supporting materials to clients in numerous markets

Participate in property operations and marketing strategy sessions, writing of content and edits/updates on proposals and presentations

Shop competitors for potential projects, when needed

Ensure best practice sharing and adoption across the pitch and/or proposal collateral

Stay informed on multifamily, economic, market, and demographic trends.

Assist with department projects as needed

Assist with client specific deliverables, reporting, and market research

Qualifications:

Education & Experience:

Bachelor's degree from four-year college or university. Experience may substitute for education.

Two years of experience in a corporate environment, preferably in real estate or multifamily. 

Property Management experience preferred

Physical Requirements:

May be required to sit or stand for extended periods of time

Must be able to read documents, computer screens and data

Must be able to hear and understand verbal communications in person and over the phone or computer

May occasionally be required to lift or carry items such as files or office supplies weighing up to 15 pounds

Must be able to operate a computer, keyboard, mouse and other office equipment

Work Environment:

This is a hybrid role, requiring the associate to work in one of our corporate or regional offices 4 days per week.

The office is an open setting which may include bright lights, constant noises and distractions.

Company Information:

Join RPM Living and experience exceptional benefits designed to enhance your life.

Weekly pay for all associates working onsite at an apartment community

Comprehensive healthcare coverage available for all full-time, regular associates 

Employer-paid employee assistance, mental health, and wellness programs

Ancillary benefits including critical illness, hospital indemnity, and accident insurance

401(k) with robust company match 

Opportunities for professional development, career growth, and role-based learning plans

Diversity, Equity, Inclusion and Belonging (DEIB) and multiple Employee Resource Groups (ERG)

Paid time off plus floating holidays and volunteer days

Discounted Perks (Costco membership, movie tickets, health & wellness, entertainment & travel discounts)

Employment with RPM Living is contingent upon successful completion of a background check as local and federal state requires, and possession of a valid driver's license.

RPM Living participates in E-Verify. For more information, see the E-Verify and the .

RPM Living is an Equal Opportunity Employer.

Reference: 202590618

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