Overview:

Location:

Uptown Square

Why Highmark Residential?

Because every position is considered critical to Highmark’s success and reputation, we take care to employ those who aspire to become the best in their field. Those who succeed at Highmark will do so because they enjoy an empowered, challenging, fulfilling, and financially rewarding workplace!

Why we need you:

The Resident Services Coordinator is responsible for providing a welcoming environment for greeting customers and an exceptional lifestyle for residents. 

What Highmark can do for YOU:

Help you achieve your goals by continuous professional development and regular career progression sessions

Competitive pay for the market

Monthly bonus opportunities for all site associates

30% associate rent discount

Medical, Dental & Vision benefits the 1st of the month following 30 days of full-time employment

Company-provided life insurance, short term and long term disability coverage

Flexible Spending accounts

401(k) eligibility after 90 days, with 4% Highmark match

Professional Certification & Tuition reimbursement

Vacation, Sick and Personal Time off available to use after 90 days

10 paid holidays

Paid parental leave

Responsibilities:

What your day to day might look like:

Maintains a detailed knowledge of the apartment community and amenities

Interacts with associates and visitors with poise and diplomacy

Accepts packages for the Resident Services Office and residents

Maintains a register of contacts and phone numbers for local entertainment and services (i.e. restaurants, movie theaters, cab and other transportation companies and airlines)

Greets every visitor with a positive and professional demeanor

Accepts residents’ work orders and forwards to community office

Perform inspections of common areas and community amenities

Reports any observed maintenance problems

Must assist and attend resident functions

Must stay informed and comply with all policies and procedures as outlined

Must adhere to and comply with company safety policies, rules and utilize safety equipment, as required

Must always be courteous and helpful to residents, prospective residents and co-workers

Must have reliable transportation in order to attend meetings, visit area businesses, purchase or pick up supplies for residents and community functions

Must have a mode of communication in which to be contacted at home and to respond in cases of emergency

Must be available for overtime, weekend, vacation and evening work

Must be willing to be assigned to other Highmark communities, as needed

Performs other duties as assigned by the Community Director

Qualifications:

We’re looking for you if:

You are interested in the above

You’re punctual, dependable and a self-starter

You have a "can-do" attitude 

You’re a team player

Some things we can’t live without are:

High school education or equivalent

Ability to read, write and comprehend the English language

Possesses excellent telephone and communication skills

Competent ability with personal computer, calculator, fax machine and scanning ability

Must possess a valid driver's license

Customer service experience preferred

Compensation: $18.50 to $20.00 an hour

#CO1O

Req ID: 2024-6638