Customer Service Representative
Posted on Sep 27, 2024 by Blaze
Greensboro, NC
Customer Service
Immediate Start
Annual Salary
Full-Time
Overview:
Blaze Heating, Cooling, Electrical, Plumbing is looking to hire the best Customer Service Representatives in the area. If you want to trade doubt for direction and find a place to focus on your career, come join our top tier team! This position will be M-F 11 AM - 8 PM with Rotating Weekends.
What we offer:
Medical, Dental, Vision and Prescription Plan
Disability & Life Insurance
Matching 401k
Paid Time Off (PTO) including vacation, vacation, and sick time
Paid Training
On-going training, development, and growth opportunities
What you will do:
Answering incoming calls and responding to customer inquiries promptly and professionally.
Communicating effectively and empathetically to understand customers' needs and concerns.
Providing accurate and helpful information to customers regarding products, services, policies, and procedures.
Resolving customer complaints, issues, and concerns in a timely and satisfactory manner.
Identifying and escalating complex or unresolved issues to appropriate departments or supervisors for further assistance.
Following up with customers to ensure their issues have been resolved to their satisfaction.
Maintaining a comprehensive understanding of the company's products, services, and offerings.
Keeping up-to-date with changes and updates to products and services to provide accurate information to customers.
Recording customer interactions, inquiries, complaints, and resolutions accurately and thoroughly in the company's CRM (Customer Relationship Management) system.
Striving to provide excellent customer service and ensure a positive experience for every customer interaction.
Adhering to company policies, procedures, and compliance standards in all customer interactions.
Ensuring confidentiality and security of customer information and data in accordance with company policies and regulations.
What you bring:
Strong attention to details
Conscientious, team player
A desire to help serve customers – previous experience not necessary but a definite plus
Honesty, integrity, quality craftsmanship and a good attitude
May conduct a pre-employment background check and drug test, subject to applicable law
Who We Are:
We are a Heating, Cooling, Plumbing and Electrical company in Greensboro, NC area, that has a small business feel, but large business size, growth, and stability. We have hard-working teams that are dedicated to the company's continued success and are rewarded well for their contributions.
We prioritize our employees and welcome you to the family through on-going training, and unmatched rewards, like full benefits, and a 401k match. If this sounds like something you would like to join for a long-term career move, apply today!
We are an Equal Employment Opportunity Employer
Schedule:
Full-time, 11-8 Monday – Friday with rotating weekends
Pay Range:
$15-20/hr + potential to earn SPIFF
Blaze Heating, Cooling, Electrical, Plumbing is looking to hire the best Customer Service Representatives in the area. If you want to trade doubt for direction and find a place to focus on your career, come join our top tier team! This position will be M-F 11 AM - 8 PM with Rotating Weekends.
What we offer:
Medical, Dental, Vision and Prescription Plan
Disability & Life Insurance
Matching 401k
Paid Time Off (PTO) including vacation, vacation, and sick time
Paid Training
On-going training, development, and growth opportunities
What you will do:
Answering incoming calls and responding to customer inquiries promptly and professionally.
Communicating effectively and empathetically to understand customers' needs and concerns.
Providing accurate and helpful information to customers regarding products, services, policies, and procedures.
Resolving customer complaints, issues, and concerns in a timely and satisfactory manner.
Identifying and escalating complex or unresolved issues to appropriate departments or supervisors for further assistance.
Following up with customers to ensure their issues have been resolved to their satisfaction.
Maintaining a comprehensive understanding of the company's products, services, and offerings.
Keeping up-to-date with changes and updates to products and services to provide accurate information to customers.
Recording customer interactions, inquiries, complaints, and resolutions accurately and thoroughly in the company's CRM (Customer Relationship Management) system.
Striving to provide excellent customer service and ensure a positive experience for every customer interaction.
Adhering to company policies, procedures, and compliance standards in all customer interactions.
Ensuring confidentiality and security of customer information and data in accordance with company policies and regulations.
What you bring:
Strong attention to details
Conscientious, team player
A desire to help serve customers – previous experience not necessary but a definite plus
Honesty, integrity, quality craftsmanship and a good attitude
May conduct a pre-employment background check and drug test, subject to applicable law
Who We Are:
We are a Heating, Cooling, Plumbing and Electrical company in Greensboro, NC area, that has a small business feel, but large business size, growth, and stability. We have hard-working teams that are dedicated to the company's continued success and are rewarded well for their contributions.
We prioritize our employees and welcome you to the family through on-going training, and unmatched rewards, like full benefits, and a 401k match. If this sounds like something you would like to join for a long-term career move, apply today!
We are an Equal Employment Opportunity Employer
Schedule:
Full-time, 11-8 Monday – Friday with rotating weekends
Pay Range:
$15-20/hr + potential to earn SPIFF
Reference: 202592309
https://jobs.careeraddict.com/post/95627451
Customer Service Representative
Posted on Sep 27, 2024 by Blaze
Greensboro, NC
Customer Service
Immediate Start
Annual Salary
Full-Time
Overview:
Blaze Heating, Cooling, Electrical, Plumbing is looking to hire the best Customer Service Representatives in the area. If you want to trade doubt for direction and find a place to focus on your career, come join our top tier team! This position will be M-F 11 AM - 8 PM with Rotating Weekends.
What we offer:
Medical, Dental, Vision and Prescription Plan
Disability & Life Insurance
Matching 401k
Paid Time Off (PTO) including vacation, vacation, and sick time
Paid Training
On-going training, development, and growth opportunities
What you will do:
Answering incoming calls and responding to customer inquiries promptly and professionally.
Communicating effectively and empathetically to understand customers' needs and concerns.
Providing accurate and helpful information to customers regarding products, services, policies, and procedures.
Resolving customer complaints, issues, and concerns in a timely and satisfactory manner.
Identifying and escalating complex or unresolved issues to appropriate departments or supervisors for further assistance.
Following up with customers to ensure their issues have been resolved to their satisfaction.
Maintaining a comprehensive understanding of the company's products, services, and offerings.
Keeping up-to-date with changes and updates to products and services to provide accurate information to customers.
Recording customer interactions, inquiries, complaints, and resolutions accurately and thoroughly in the company's CRM (Customer Relationship Management) system.
Striving to provide excellent customer service and ensure a positive experience for every customer interaction.
Adhering to company policies, procedures, and compliance standards in all customer interactions.
Ensuring confidentiality and security of customer information and data in accordance with company policies and regulations.
What you bring:
Strong attention to details
Conscientious, team player
A desire to help serve customers – previous experience not necessary but a definite plus
Honesty, integrity, quality craftsmanship and a good attitude
May conduct a pre-employment background check and drug test, subject to applicable law
Who We Are:
We are a Heating, Cooling, Plumbing and Electrical company in Greensboro, NC area, that has a small business feel, but large business size, growth, and stability. We have hard-working teams that are dedicated to the company's continued success and are rewarded well for their contributions.
We prioritize our employees and welcome you to the family through on-going training, and unmatched rewards, like full benefits, and a 401k match. If this sounds like something you would like to join for a long-term career move, apply today!
We are an Equal Employment Opportunity Employer
Schedule:
Full-time, 11-8 Monday – Friday with rotating weekends
Pay Range:
$15-20/hr + potential to earn SPIFF
Blaze Heating, Cooling, Electrical, Plumbing is looking to hire the best Customer Service Representatives in the area. If you want to trade doubt for direction and find a place to focus on your career, come join our top tier team! This position will be M-F 11 AM - 8 PM with Rotating Weekends.
What we offer:
Medical, Dental, Vision and Prescription Plan
Disability & Life Insurance
Matching 401k
Paid Time Off (PTO) including vacation, vacation, and sick time
Paid Training
On-going training, development, and growth opportunities
What you will do:
Answering incoming calls and responding to customer inquiries promptly and professionally.
Communicating effectively and empathetically to understand customers' needs and concerns.
Providing accurate and helpful information to customers regarding products, services, policies, and procedures.
Resolving customer complaints, issues, and concerns in a timely and satisfactory manner.
Identifying and escalating complex or unresolved issues to appropriate departments or supervisors for further assistance.
Following up with customers to ensure their issues have been resolved to their satisfaction.
Maintaining a comprehensive understanding of the company's products, services, and offerings.
Keeping up-to-date with changes and updates to products and services to provide accurate information to customers.
Recording customer interactions, inquiries, complaints, and resolutions accurately and thoroughly in the company's CRM (Customer Relationship Management) system.
Striving to provide excellent customer service and ensure a positive experience for every customer interaction.
Adhering to company policies, procedures, and compliance standards in all customer interactions.
Ensuring confidentiality and security of customer information and data in accordance with company policies and regulations.
What you bring:
Strong attention to details
Conscientious, team player
A desire to help serve customers – previous experience not necessary but a definite plus
Honesty, integrity, quality craftsmanship and a good attitude
May conduct a pre-employment background check and drug test, subject to applicable law
Who We Are:
We are a Heating, Cooling, Plumbing and Electrical company in Greensboro, NC area, that has a small business feel, but large business size, growth, and stability. We have hard-working teams that are dedicated to the company's continued success and are rewarded well for their contributions.
We prioritize our employees and welcome you to the family through on-going training, and unmatched rewards, like full benefits, and a 401k match. If this sounds like something you would like to join for a long-term career move, apply today!
We are an Equal Employment Opportunity Employer
Schedule:
Full-time, 11-8 Monday – Friday with rotating weekends
Pay Range:
$15-20/hr + potential to earn SPIFF
Reference: 202592309
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