Role Summary:

A successful candidate will be self-motivated, organized and detail-oriented with an ability to multitask while working in a fast-paced environment. This position requires teamwork and provides a great opportunity to join a growing, creative, entrepreneurial company.

Role Responsibilities:

answer telephone, screen and direct calls

greet persons entering organization

direct persons to correct destination

maintain security by monitoring check-in and visitor badges issuance

maintain telecommunications system

deal with queries from the public and customers

knowledge of staff movements in and out of organization

general administrative and clerical support

receive and sort deliveries

maintain appearance of reception area

Role Qualifications:

high school diploma

knowledge of administrative and clerical procedures

knowledge of computers and relevant software applications

knowledge of customer service principles and practices

excellent customer service skills

excellent communication skills, especially on the phone

professional personal presentation

attention to detail

initiative

reliable and punctual

stress tolerance

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The Perks:

URBN offers comprehensive Perks & Benefits to employees. Availability and eligibility to specific benefits may be subject to your location and employment status. Benefits include medical, dental, vision, PTO, generous employee discounts, retirement savings and much more! For additional information visit

EEO Statement:

URBN celebrates diversity and is committed to creating an inclusive environment for all employees. We are proud to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, sex (including gender, pregnancy, sexual orientation, and gender identity or expression), religion, creed, age, physical or mental disability, national origin or ancestry, ethnicity, citizenship, service in the uniformed services, genetic information, or any other protected characteristic as established by law. We believe strongly in fostering a safe, fair and respectful work environment. To ensure compliance with our non-discrimination and anti-harassment policies, we offer anti-harassment training to managers and employees.