Are you an experienced vehicle damage assessor looking for a new opportunity?
Our client are expanding and on the lookout for more passionate vehicle damage assessors to join our thriving team.
Working hybrid, this desktop role involves overseeing all aspects of motor inspections to evaluate and audit estimates before authorising repairs efficiently. We pride ourselves on having a dynamic and innovative working environment where our team of engineers are supported with the very best technology, systems and processes.
The successful candidate will:
* engage in negotiating settlements for motor vehicles, directly liaising with our customers
* work within agreed time frames and business parameters, tailored to meet the needs of the company
* be in communication with repairers, business partners, and suppliers to ensure the smooth processing of claims and to achieve optimal engineering outcomes on the first attempt
* will conduct audits to assess repairer performance, providing recommendations on repair quality, costs, and customer service
* ensure that all work is carried out within agreed KPIs and SLAs and in accordance with our company values.
Place of Work: Hybrid (Office is located in Manchester City Centre).
Hours of Work: 9am-5pm (Full Time, Permanent)
Salary: £35,000- £38,000 DOE
Additional pay:
* Loyalty bonus
Essential Requirements:
* Member of either IAEA / IMI / IRTE / ATA / VDA
* 2 years of Motor Claims knowledge including a basic understanding of insurance principles
* Good working knowledge of computerised damage estimating systems, including Audatex
* Accuracy and attention to detail
* Positive and self-confident approach when dealing with our customers.
* PC literate with good administrative skills
* Ability to take on increased ownership and responsibility when necessary.
Benefits:
* Hybrid working available
* Ongoing funded industry training
* Opportunity for Career Progression for the right candidate
* Regular team building activities and social events
* Access to Employee Assistance Programme
* Annual pay review
* Bank holidays, Birthdays and Child's first day of school all given as additional leave
* Birthday gift from Directors
* Employee of the Month
* Dress down Fridays
Meet the Organisation: Who We Are and What We Do
Our client specialise in delivering the highest standard of service resulting in the thousands of people we work with receiving the compensation they deserve. You would be joining our business at an exciting time! They may be young, but the client is thriving as they evolve and grow within the realm of motor engineering. They have a vision for the future, and we would love you to be part of it! Don’t miss this opportunity to play a key role in our expansion and success