Medicare Product Support Specialist
Posted on Sep 27, 2024 by Claims Solutions
Woburn, MA
Insurance
Immediate Start
Annual Salary
Full-Time
Job Description
About the Day to Day Responsibilities of the Role
Triage general product support questions/inquiries and provide timely resolution for client, utilizing multiple tools to investigate and access data.
Proactively monitor and analyze data quality to ensure accuracy of reporting and downstream impact on other contracted services.
Assist with client testing requests in conjunction with ClaimSearch testing team.
Train existing clients.
Ensure project documents are complete, current, and stored appropriately.
Identify and document solution deficiencies and recommend solutions.
Extract existing data to manipulate/calculate/format into presentable reports, charts, and graphs.
About the Day to Day Responsibilities of the Role
Triage general product support questions/inquiries and provide timely resolution for client, utilizing multiple tools to investigate and access data.
Proactively monitor and analyze data quality to ensure accuracy of reporting and downstream impact on other contracted services.
Assist with client testing requests in conjunction with ClaimSearch testing team.
Train existing clients.
Ensure project documents are complete, current, and stored appropriately.
Identify and document solution deficiencies and recommend solutions.
Extract existing data to manipulate/calculate/format into presentable reports, charts, and graphs.
Reference: 202575943
https://jobs.careeraddict.com/post/95611725
Medicare Product Support Specialist
Posted on Sep 27, 2024 by Claims Solutions
Woburn, MA
Insurance
Immediate Start
Annual Salary
Full-Time
Job Description
About the Day to Day Responsibilities of the Role
Triage general product support questions/inquiries and provide timely resolution for client, utilizing multiple tools to investigate and access data.
Proactively monitor and analyze data quality to ensure accuracy of reporting and downstream impact on other contracted services.
Assist with client testing requests in conjunction with ClaimSearch testing team.
Train existing clients.
Ensure project documents are complete, current, and stored appropriately.
Identify and document solution deficiencies and recommend solutions.
Extract existing data to manipulate/calculate/format into presentable reports, charts, and graphs.
About the Day to Day Responsibilities of the Role
Triage general product support questions/inquiries and provide timely resolution for client, utilizing multiple tools to investigate and access data.
Proactively monitor and analyze data quality to ensure accuracy of reporting and downstream impact on other contracted services.
Assist with client testing requests in conjunction with ClaimSearch testing team.
Train existing clients.
Ensure project documents are complete, current, and stored appropriately.
Identify and document solution deficiencies and recommend solutions.
Extract existing data to manipulate/calculate/format into presentable reports, charts, and graphs.
Reference: 202575943
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