Job Description

WE WELCOME REMOTE CANDIDATES RESIDING IN THE US.

As a Manager, you will work remotely and report to the VP, Technology Strategy, and partner with the with other senior capability teams at Merkle and Dentsu to build and deliver new technology enabled process for our clients. You will be in a pivotal role that involves the design and implementation of first Adobe Workfront solutions (later all workflow management solutions), ensuring they align with our clients' project management needs and business goals. You will work across capability areas, have deep technical knowledge, but also have the knowledge to understand how workflow management is not just technology but a people, process, and change management skill set.

You will provide solution direction to the senior leaders and developers, offering strategic guidance and accelerating delivery for clients

You will understand technical challenges marketers face as they adopt new processes to build and deliver content or campaigns today across fragmented teams, marketing tools, and disjointed processes

You will serve as an in-platform Configuration SME, using Workfront design and build expertise

You will have the ability to connect the business and user design requirements to concrete product requirements

You will have the ability to configure Workfront using the most up-to-date automation tools like Workfront Fusion, out of the box integrations and connectors, and using APIs

You will support implementation QA and troubleshoot issues as they arise

You will create and maintain detailed documentation of system configurations and processes, including documentation of scenarios, modules, and routes in Workfront

You will deliver materials across Powerpoint, Excel, Lucidchart, Miro, Workfront, and in additional platforms

You will develop and deliver reports and dashboards to provide insights into Workfront adoption and successful implementation

You will participate in discovery meetings with clients, new partners, vendors or subject matter experts taking notes, gathering documentation and identifying follow-ups

You will support Internal Workflow Management Capability Enablement, promoting practice growth and knowledge sharing

You will provide expertise, vendor knowledge, and industry best practices across workflow management components including: Workfront, Firefly, Adobe Experience Platform, Adobe Creative Cloud and Adobe Experience Manager

You will bring an industry-leading perspective / POV about this practice and create industry expertise

You will provide opinions and recommendations in all manner of process and technology for workflow management use cases

You will provide consultative direction and through storytelling and developing recommendations for how to best use information and technology to guide programs across all channels and media

You will develop materials to illustrate and educate teams on how workflow management when implemented correctly, can support internal digital transformation and automated, efficient employee experiences

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