Job Description

Your Career

The Global Places and Security (GPS) Program Manager will form a critical part of our Global Security Operations Center (GSOC) and Technical Security Programs alignment. The role is based in our HQ (Santa Clara, CA) and will be responsible for implementing initiatives identified by the program Director. Among these will be the implementation of an AI-augmented GSOC digital transformation platform; establishing of cross-functional data pipelines for sharing security data with various stakeholders (and consuming their data, as required); optimization of our critical event management and emergency notification system; as well as process optimization for the GSOC.

Your Impact

Function as the GPS liaison to the IT org - This may includeIdentifying and engaging with correct points of contact within the IT org for cross-functional project execution

Gaining visibility into, and understanding of, IT’s change management process

Develop a high-level (non-technical) understanding of IT’s software deployment process and CI/CD pipeline

Establish a configuration and change management program for the GSOC and Technical Security Programs

Develop and maintain Standard Operating Procedures for the GSOC and Technical Security programs

Manage technology evaluation projects, including vendor engagement and requirements capture

Manage technology deployment projects,  including adherence to requirements, budget, and schedule

Improve the GSOC communications capabilities

Identify areas of inefficiencies within the GSOC program and suggest improvements