Job Description

Remote Call Center Agent

Job Type: Full-time

Location: Athens, GA 30601

Organization: Morris Insurance Agency LLC

Job Rating: 3.8 out of 5 stars

Profile Insights

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Skills

Do you have experience in Microsoft Office? Yes / No

Education

Do you have a High school diploma or GED? Yes / No

Job Details

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Full Job Description

We are seeking a motivated and customer-focused Call Center Agent to join our remote team. As a Call Center Agent, you will be responsible for handling inbound and outbound calls, providing excellent customer service, and resolving customer inquiries in a timely manner. If you have strong communication skills and enjoy helping others, we want to hear from you!

Major Responsibilities:

Answering incoming calls and responding to customer inquiries

Making outbound calls to follow up on customer requests

Providing information about products and services

Resolving customer complaints and issues

Documenting all interactions in the call center software

Qualifications:

High school diploma or equivalent

Previous experience in a customer service role preferred

Excellent communication skills, both verbal and written

Ability to work independently and as part of a team

Proficiency in Microsoft Office and call center software

If you are looking for a remote opportunity to showcase your customer service skills, apply now to join our team as a Call Center Agent!