Overview:

If you love making people feel at home, you’ll love working at Willow Bridge Property Company. Whether you’re just starting your career or joining later in your journey, we’re eager to help you find your perfect fit. Willow Bridge is a full-service residential property company with deep roots in the industry. Since our early days as Lincoln Property Company, we set the standard of excellence for multifamily operators and developers. Active in more than 75 markets in the U.S., Willow Bridge oversees over 180,000 apartment units and has $3B in owned assets under management.

Willow Bridge is currently hiring for an experienced Concierge to provide professional services at all times and act as liaison between residents and property staff. We are looking for an entrepreneurial-minded person who enjoys building relationships with their team and with customers. Does that sound like you? Become part of the Willow Bridge family and grow your career path today.

Responsibilities:

Manage the front desk and office area

Plan/attend Resident events

Follow up with residents

Provide miscellaneous services and information to residents at their request, as well as assisting prospective residents, vendors, contractors and visitors as needed.

Conduct yourself in a manner representative of the quality of our product. You will be a primary contact between the residents, prospective resident and the company.

Promote positive and proactive resident relations by working to make the living experience the highest quality.

Respond to complaints, follow-up on work orders, and handle general customer service needs of the property. Responsible for collecting rent and other payments/deposits

Accept and disburse Resident packages

Qualifications:

A high school education or equivalent is required. A college degree or equivalent is preferred.

Working knowledge of Word, Excel as well as Internet Explorer. Additional knowledge and comfort with Windows XP preferred

Excellent interpersonal, motivational, writing, management and leadership skills

Proficient in math

Outgoing, friendly personality 

Good organizational skills, follow-up and follow through 

Understanding and experience with a wide range of property management/accounting software

Marketing and budgeting experience

Ability to handle multiple tasks at one time 

Exceptional communication, customer service and people skills 

Self-motivated; can work independently Detail-oriented 

Basic typing and computer skills including ability to find information on the Internet 

Hotel, hospitality or other service experience a plus

This role MAY require a valid driver's license

Benefits

Willow Bridge Property Company offers competitive pay, a benefits package that includes health, dental, vision and 401(k) and opportunities for career development and advancement.